Principal Scrum Master

Join us:

At Vodafone, we’re not just shaping the future of connectivity for our customers — we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world.
If you want to grow your career whilst finding the right balance between work and life, Vodafone offers the opportunity to help you belong and make a real impact.

Role Purpose:

We are seeking an experienced and passionate Principal Scrum Master to join our Engineering team. The ideal candidate will possess a strong understanding of Agile principles and extensive experience working with Scrum teams to facilitate the efficient delivery of high-quality software products. As a Principal Scrum Master, you will be responsible for coaching, mentoring, and guiding multiple Scrum teams, fostering a culture of continuous improvement, and ensuring adherence to Agile best practices.

What you’ll do:

Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives for multiple Scrum teams, ensuring that Agile processes are followed consistently and effectively.
Coach, mentor, and support Scrum team members, including Scrum Masters, Product Owners, and development teams, in understanding and applying Agile principle, Practices, and values.
Collaborate with Product Owners to ensure the development of well-defined, prioritized product backlogs, and assist with backlog refinement to ensure clear user stories and acceptance criteria.
Identify and remove impediments that hinder the progress of Scrum teams, working proactively to resolve issues and conflicts, and escalating when necessary to ensure timely resolution.
Track and report on team progress, performance, and metrics, ensuring transparency, and driving continuous improvement through data-driven decision making.
Build and maintain strong relationships with stakeholders, including product management, development, quality assurance, and operations, to ensure alignment and effective collaboration.
Foster a culture of collaboration, trust, and continuous improvement, and promote a shared understanding of Agile values and principles across the organization.
Provide guidance, support, and mentorship to other Scrum Masters, helping to develop their skills and knowledge in Agile practices.
Stay current with industry trends and best practices in Agile methodologies and contribute to the continuous improvement of the organisation's Agile practices.

Who you are:

Essential:
Bachelor's degree in Computer Science, Information Technology, Business, or relevant experience.
4+ years of experience working with Agile methodologies, including 3+ years as a Scrum Master for software development teams.
Scrum Master certification (CSM, PSM, or equivalent).
Demonstrated experience coaching, mentoring, and guiding multiple Scrum teams.
Strong understanding of Agile principles, practices, and frameworks (Scrum, Kanban, SAFe etc.).
Proven ability to facilitate team communication, resolve conflicts, and remove impediments.
Excellent interpersonal, communication, and presentation skills, with the ability to communicate effectively with both technical and non-technical audiences.
Experience with Agile project management tools (e.g., Jira, Trello, Rally).
Desirable
Experience in a scaled Agile environment (SAFe, LeSS, or similar).
Familiarity with DevOps principles and practices, as well as experience working withdevelopment, quality assurance, and operations teams.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply — you may be the right candidate for this role or another opportunity.

What’s in it for you?

The flexibility to work how you perform best, with hybrid ways of working and real focus on work-life balance
A competitive package including salary, bonus and a strong pension to support you now and long-term
‘’Generous’’ flexible benefits allowance, plus access to comprehensive health and wellbeing support
Access to our on-site wellness centre and gym, alongside a wider wellbeing programme
Free mobile plan, device offers and exclusive discounts for you, your family and friends
Market-leading family policies and flexibility to support you at every stage of life
Real opportunities for career growth through learning, development and internal progression

Who we are:

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us.
Through our technology, we empower people — connecting everyone regardless of who they are or where they live — and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community with many different minds, abilities, backgrounds and cultures.
We’re committed to increasing diversity, ensuring equal representation, and making Vodafone a place where everyone feels safe, valued and included.
Vodafone is committed to supporting candidates with disabilities during the recruitment process. If you require any adjustments, please let us know.
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Together we can.
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