PMO Specialist, Tech VOIS

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Define, implement and monitor demand management processes, addressing process deviations and guiding Project Managers and Technical Managers.
• Define and implement estimation processes and tools, providing guidance and monitoring process adherence.
• Establish tools and processes for weekly commercial reporting and ensure appropriate follow-up where deviations are identified.
• Define and implement invoicing processes and tools, including third-party actuals and charges.
• Manage billing activities to ensure chargeable work is appropriately invoiced and recharged, supporting the resolution of billing issues and queries.
• Define and implement resource roll-on and roll-off processes and tools.
• Maintain appropriate tracking of resource information and help ensure privacy and security requirements are followed.
• Define and implement a SharePoint service site and appropriate access controls for different knowledge areas.
• Establish communication channels, groups, ownership and associated operating rules.
• Support Project Managers and Technical Managers in consistently applying agreed PMO processes.
• Analyse the impact of process changes and contribute to streamlined day-to-day operations.

Who you are

You have at least three years of IT management experience.
You have relevant software and management experience.
You have a good technology background supported by a degree-level qualification or equivalent.
You have practical experience using Microsoft Project, SharePoint and Microsoft Excel for project management activities.
You have experience communicating with clients and stakeholders.
You have knowledge of the IT industry.
You hold a graduate or postgraduate qualification in a management-related area.
You demonstrate effective planning, organisation, reporting and analytical capabilities.
You communicate effectively across technical, management and third-party stakeholder groups.
You are comfortable operating within a changing environment and evaluating the impact of changes on established processes.
You can collaborate effectively with teams and provide clear guidance on processes.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Opportunity to contribute to PMO operations across commercial, financial, logistics and resource management activities.
Exposure to demand, estimation, invoicing and commercial reporting processes.
Collaboration with project, technical, client and third-party stakeholder groups.
Opportunity to contribute to process standardisation and continuous improvement within Tech VOIS.
Experience supporting knowledge and communication management through SharePoint and structured communication channels.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.