ESA Governance Specialist - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking a highly organised and technically aware professional to manage and improve the operational and governance processes that support the Solution Architecture function within Go To Market. This role is responsible for enabling structured, scalable and transparent architecture demand management, solution reviews, governance forums and performance reporting across VOIS. The role works closely with the presales Solution Architect community, gathering input to improve tools, templates and ways of working. While this is not a solution architecture role, it requires a strong understanding of the architecture lifecycle, presales engagement models and technical governance.

What you’ll do

Manage the end-to-end solution review and architecture governance process, including review scheduling, agenda preparation, outcome capture, action tracking and closure reporting.Support architecture review forums by ensuring the right artefacts are prepared, stored and accessible, including solution overviews, architecture diagrams, assumptions, risks and dependencies.Manage the demand intake process for Solution Architecture, ensuring opportunities are logged, prioritised, triaged and assigned based on capacity and domain alignmentMaintain oversight of the architecture pipeline, providing visibility of demand, review status and upcoming workloadDefine and produce KPI and OKR reporting for the Solution Architecture function, covering throughput, review quality, action closure and process efficiencyMaintain and evolve standard architecture templates, guidance and artefact repositories to support consistent solution design and review practicesEngage the Solution Architect community across VOIS to gather feedback on governance, tooling and processes, translating this into practical operational improvementsIdentify, design and implement process improvements that reduce friction, improve cycle time and enhance the effectiveness of the Solution Architecture operating modelUse historical delivery data to calibrate estimation tools, approaches and frameworks.Own the SharePoint and Microsoft 365 collaboration environment for Solution Architecture, ensuring content structure, version control and information architecture are fit for purposeManage content changes on the Solution Architecture team site to share relevant updates with the wider organisation

Who you are

You have a solid understanding of solution architecture and presales delivery models, enabling effective collaboration with architects and technical stakeholderYou are comfortable working with presales governance frameworks, review boards and assurance processesYou bring strong experience in data analysis and reporting, with the ability to translate operational data into clear insights for leadership.You are proficient with Microsoft 365 tools, including SharePoint, Teams, Excel and PowerPoint, and understand how these tools support technical collaboration at scale.You have a structured and detail-focused approach to tracking actions, dependencies and outcomes across complex workflows.You communicate clearly with technical communities, balancing operational discipline with a collaborative, improvement-focused mindsetYou hold a Bachelor’s or Master’s degree in an associated field.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

An opportunity to contribute to the effectiveness of the Solution Architecture function within Go To Market by improving governance, reporting and operational processes.Exposure to presales architecture governance, review forums and assurance processes across VOIS.The chance to collaborate with Solution Architects and technical stakeholders across multiple domains and opportunities.A role where your work will help improve process efficiency, architecture pipeline visibility and action closurThe opportunity to shape fit-for-purpose templates, repositories and Microsoft 365 collaboration spaces for technical teams

What skills you will learn

Architecture governance operations, including review scheduling, artefact management, action tracking and closure reporting.Demand intake and pipeline oversight for Solution Architecture, including opportunity logging, prioritisation, triage and assignment.KPI and OKR reporting for technical functions, with a focus on throughput, review quality, action closure and process efficiencyContinuous improvement techniques for presales governance, tooling, templates and ways of working.Practical use of Microsoft 365, SharePoint, Teams, Excel and PowerPoint to support scalable technical collaboration and knowledge management.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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