Platform Specialist

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Platform Specialist to join the Platform Architecture and Design function within Mobility Platform Architecture. This role focuses on configuring, maintaining, and optimising enterprise digital platforms that support operational excellence and an improved user experience. The individual will translate business requirements into robust technical solutions, contribute to platform evolution through integrations and customisation, and ensure platforms remain reliable, secure, and aligned with organisational objectives.

What you will do

• Configure, manage, and optimise digital platforms, including user access, workflows, data models, and integrations, in line with defined platform standards.
• Implement, document, and maintain configuration standards to ensure consistency, efficiency, and audit readiness.
• Monitor platform performance, identify improvement opportunities, and resolve configuration or integration issues using industry best practices.
• Conduct periodic audits of platform configurations to ensure data accuracy, system reliability, and alignment with business goals.
• Integrate third-party tools and services to extend platform functionality and enhance usability.
• Customise platform features to support new functionalities or evolving business processes.
• Collaborate with quality assurance teams to define test scenarios and actively participate in platform testing activities.
• Produce and maintain clear documentation covering configurations, customisations, integrations, and updates.
• Provide guidance and knowledge transfer to users and support teams on new features, updates, and recommended practices.
• Work closely with cross-functional stakeholders across IT, operations, and customer support to understand and deliver business requirements effectively.
• Perform all duties in line with applicable legislation, internal regulations, and occupational health and safety standards, reporting any risks or incidents promptly and cooperating with safety initiatives as required.

Who you are

• An individual with solid knowledge of databases and information systems.
• Experienced in system integrations, with working knowledge of APIs, scripting, or database management.
• Comfortable working within integrated information system environments.
• Bringing at least 2 years of experience in Information Technology, ideally including around 1 year in a role similar to software or systems engineering.
• A structured thinker with abstract, conceptual, and forward-looking problem-solving skills.
• An effective communicator with the ability to influence decisions, coordinate with multiple stakeholders, and support negotiations when needed.
• Educated to Technical University level or equivalent in a relevant field.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
- Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

• Advanced platform configuration and optimisation techniques in large-scale environments.
• Practical experience in third-party integrations and API-based solutions.
• Structured documentation and knowledge transfer practices for enterprise platforms.
• Cross-functional collaboration skills within global technology and business teams.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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