Network Specialist

Location: Glasgow & Field Based
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: (Full-time 37.5 hours per week – Mon to Fri}

*Hybrid
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What You'll Do
As a Network Specialist you will join a team of other specialist engineers supporting our dedicated customer’s network. Our customer is a utility company with a HQ in Glasgow with country wide network coverage across multiple locations. The Network Specialist will be responsible for Break Fix Support / Project Activity and Lifecycle Management of the customer WAN / SDWAN / LAN / WIFI / Telephony / Security Suite across a broad range of Product suites including Cisco / Palo Alto / Checkpoint / AWS

Key Responsibilities:

• Responsibility to provide technical support across the customers Cisco Networks and Telephony.
• Ensure we maintain a strong relationship with our customer with regular on-site engagement.
• Attend regular meetings with internal and external stakeholders to provide regular updates.
• Monitoring and maintaining existing Cisco networks including Lifecycle Management
• Producing plans to remediate network vulnerabilities
• Work with different engineering teams to develop solutions
• Work outside normal hours when required to ensure we meet our SLA's with the customer to maintain the network.
• Lifecycle and Asset management
• Configure and maintain IP Telephony Estate
• Patching Cisco and other network equipment
• Participate in a 24x7 standby rota which will either be 1 in 6 or 1 in 7.

Who You Are
The Network Specialist will be an IP / Network / Telephony engineer with several years’ experience and hold a CCNA or equivalent. They will value learning as part of their career journey and associated accreditations are preferable. Higher level certification and broader certification within the Cisco world and other technologies and vendors will be encouraged and may be necessary for future promotion opportunity. The potential candidate will be currently working in a networking environment, maintaining and troubleshooting IP networks. They will be comfortable implementing all topics covered in the Cisco CCNA or above. They will be able to demonstrate their networking skills and experience at interview with relevant real world examples.

Additionally, the ideal candidate will:

• Possess strong communication skills and the ability to work effectively in a team-oriented environment.
• Have a proven track record of diagnosing and resolving complex network issues efficiently.
• Be adaptable and open to learning new technologies and methodologies as the industry evolves.
• Have experience in managing network-related projects and coordinating with cross-functional teams (if relevant).
• Align with our company values and be passionate about contributing to our mission.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What We Offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together We Can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.