Mobile Money Specialist

Job Description

Role purpose

The Mobile Money Specialist is an Engineer with technical skills who can work into Digital and IT Department to support MPESA Core, MPESA Portals and Payment Gateway applications.
In this role as a Mobile Money Specialist, you will be working with the latest technologies to design, build, optimize, and maintain Mobile Money Centric solutions.
You will work as a Mobile Money System owner and will serve as a Subject Matter Expert for technical payment gateway integrations.

Responsibilities

• Perform the Daily Health Check related to MPESA and Payment Gateway Applications.
• Oversee availability of the functionalities used by internal users and external users in their day-to-day job on MPESA Core, MPESA Portals and Payment Gateway application at an agreed service level agreement and (SLA) and quality of service (QOS).
• Oversee availability of the functionalities used by customers/subscribers on MPESA Core, MPESA Portals and Payment Gateway applications at an agreed service level agreement and (SLA) and quality of service (QOS).
• Support any request (service request, ad hoc report, etc.) on the MPESA Core, MPESA Portals and Payment Gateway applications.
• Report on the incident/problem happening into MPESA Core, MPESA Portals and Payment Gateway applications with inputs from initial analysis, symptoms.
• Monitor continuously and track technical issues related to MPESA Core, MPESA Portals and Payment Gateway applications.
• Establish and maintain integration standards, issuance, and maintenance of API keys, monitoring data flows, facilitating Mobile Money related projects and release management.
• Understand the impact of system changes across the platform, streamline quality assurance and establish accountability.
• Drive initiative delivery from inception to launch with the internal and third-party integration teams.
• Participate in project planning and develop technical assessment document by proposing the solution to implement, how it will be done and identifying the risks and dependencies.
• Validate Functional specifications driving project implementation related to MPESA Core, MPESA Portals and Payment Gateway applications.
• Make assets inventory, in terms of count of servers, operating systems servers are running, servers’ roles/functionalities, locations, hostnames, IP address ranges for MPESA Core,
• MPESA Portals and Payment Gateway applications.
• Follow up the backup activities related to MPESA Core, MPESA Portals and Payment Gateway applications.
• Be responsible for engaging as a main single point of contact (SPOC) with the BIT infrastructure team for support related to infrastructure.
• Be responsible for engaging as main SPOC with peers, for provision of integrations functions with his own systems at an agreed SLA and QOS.

Basic Qualifications and Experience

Engineering IT /Computer Science degree

• 1+ years of software development and working directly with engineering teams experience

Preferred Qualifications and Experience

• Software Engineering degree
• 2+ years of integration and API development experience
• 2+ years of working directly on Payment Gateway

Experience in designing and implementing scalable and robust system architectures

• Being fluent in English, both written and verbal

Skills and Technologies

Full Stack Developer

• Led full stack development for a customer-facing web application
• Optimization application performance by identifying and refactoring inefficient code
• Deployed applications on multiple cloud-based production environments and on-premises and maintained staging environments for testing, leading to smoother releases.

Web Application Developer

• Proficiency in iOS and Android devices if programming an app for Mobile devices
• Integrated a wide range of third-party services and components like payment gateways, geo-location services, and social media/chat bot
• Creation web based CMs to enable simplified content management, resulting in quicker updates to site information and features
• Monitored system health, debugged performance issues, and optimized applications using both server-side and client-side techniques

Integration

• Creating and managing a best-in class, complete and managed external-facing API layer to be used for business-partner integration
• Strong understanding of Payment Gateway and integration related to
• Ability to work with new technologies

Technologies
• Programming Languages/Client and Server-side: Java, Python, Shell, HTML5 & CSS3, jQuery, Angular, JS, React, Spring Framework, Kubernetes, Kafka
• Relational and NoSQL DB: Oracle DB, MS-SQL Server, MySQL, MongoDB, Cassandra
• CI/CD: Jenkins, Ansible, GitHub
• Web Services: SOAP, REST/JSON, Web API, Postman
• Public Cloud and Gateway: Apigee, Google Cloud Platform, Microsoft Azure Cloud, AWS
• ETL Pipelines and Monitoring: Zabbix, Tableau, ELK, Grafana