Specialist: Business Support Systems

Job Description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2026.

Role Purpose/Business Unit:

To undertake the design, development, testing, and deployment of software products and services, specifically focusing on BSS systems, in accordance with the needs of the business.

Key responsibilities encompass analysing business requirements, designing technical narratives, developing software solutions, documenting the development process, and conducting thorough testing to ensure alignment with user specifications.

Your responsibilities will include:

• To contribute to defining, integrating, and documenting technical solutions for BSS systems, including Oracle Fusion Middleware, WebLogic Server, SOA/OSB services, and supporting database technologies.
• To develop and update software components as required, including Java services, OSB/SOA integrations, and APIs aligned to microservices-oriented patterns where applicable.
• To compile User Requirements Specification (URS) documents for new products and system enhancements, including updates related to Java-based services and integrations.
• To support the delivery of projects by ensuring that technical work aligns with business requirements and approved designs, and to assist business teams in understanding solution impacts.
• To provide day-to-day support for customers and internal queries, working closely with stakeholders, vendors, and other Vodacom teams.
• To research current industry practices and apply relevant improvements in areas such as middleware integration, microservices alignment, and general DevOps practices.
• To ensure that systems under the BSS domain follow cybersecurity standards and to assist in addressing security findings across WebLogic, SOA/OSB, APIs, and related platforms.
• To provide support throughout the product lifecycle before, during, and after implementation, including deployments across Fusion Middleware, WebLogic domains, and CI/CD processes where required.
• To support and maintain production and non-production environments, ensuring stability of BSS applications, integrations, and microservices‑linked components
• To assist with the coordination of BSS initiatives and support technical workshops involving development, testing, and operations teams.

The ideal candidate for this role will have:

• 3-year Diploma/ Degree in Electrical/ Electronic/ Computer Engineering, Computer Science, or related field of study.
• 3-5 years of work experience in the Telecoms industry, specific to Business Support and Operations Support environment.
• 3-5 years of advanced experience on Java-based applications and UNIX-related systems, working knowledge of Oracle Fusion will be an added advantage.
• 3-5 years of experience in building and maintaining CI/CD pipelines using tools like Jenkins, GitLab CI, GitHub Actions, or ArgoCD.
• 3 years Relational Database and/or LDAP experience.
• Web Services knowledge (XML, REST, SOAP, JSON, etc)
• SDLC process knowledge in product and service delivery chain
• Familiarity with monitoring/logging tools (e.g.Prometheus, Grafana, ELK stack, Splunk, Appdynamics)

Job Related Skills:

• Databases and eDirectory
  
• Problem solving and analytical skills.
  
• Investigating, trouble shooting and testing.
  
• Proficient in using Docker and managing workloads on Kubernetes
  
• Cloud platforms (Openshift, AWS, Azure,GCP) and related services (compute, storage, networking)
  
• Project Management oriented.
  
• Knowledge of deploying and managing apps in cloud-native environments
  
• Long working hours may be required

Core competencies, knowledge, and experience:

• Presenting and Communication skills
• Applying Expertise and Technology
• Planning and Organizing
• Leading and Supervising
• Coping with Pressures and Setbacks
• Creating and Innovating
• Delivering Results and Meeting Customer Expectations
• Learning and Researching
• Entrepreneurial and Commercial Thinking
• Adapting and Responding to Change
• Programming & Scripting (Python, Go, Java, or Node.js)
  
• Ability to write clean, testable, and maintainable code.
  
• Relational Databases, SQL (Oracle database)
  
• Web services (REST, SOAP and JSON)
  
• LDAP
  
• Linux commands
  
• Software and System Design Principles
  
• Oracle Fusion Middleware
  
• DevOps
  
• Micro-services architechures

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 30 April 2026.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.