Master Data Specialist - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a detail-oriented individual to support end‑to‑end Master Data Management processes across vendor, customer, material and finance data objects. The role focuses on data onboarding and change activities, process audits, digital adoption and stakeholder collaboration within Supply Chain Management. This opportunity is ideal for someone who enjoys working in a dynamic environment and contributing to business continuity, system optimisation and KPI delivery.

What you will do

• Manage activities related to Master Data processes across multiple objects.
• Maintain high-quality data through daily audits, reconciliations and BAU checks.
• Support mass data changes with an agile and structured approach.
• Drive project deliverables including UAT completion, timelines and stakeholder expectations.
• Track and manage team KPIs and provide transparent performance reporting.
• Support digital automation initiatives and contribute to continuous improvement activities.
• Resolve queries and partner with stakeholders to manage escalations effectively.
• Manage business model changes and volume fluctuations without operational impact.
• Guide and review MIS and reporting requirements for management.
• Escalate issues, change requests and functional questions as per agreed processes.
• Organise process and systems training for internal teams and stakeholders.
• Support the adoption of SCM processes and systems globally.
• Build and maintain strong stakeholder and supplier relationships.
• Ensure alignment with internal teams, including SSC, IT, corporate and circle SCM teams.
• Promote health, safety and wellbeing practices within SCM and local operations.

Who you are

• Knowledge of Supply Chain processes and Master Data Management.
• Skilled in project management, stakeholder communication and change management.
• Ability to collaborate effectively across teams and locations.
• Strong MS Office proficiency with experience in reporting and analytics.
• Experience interpreting commercial contract clauses and service obligations.
• Understanding of GDPR and data privacy frameworks.
• Ability to motivate teams and contribute to a positive working environment.
• Strong communication skills in English.
• Technical expertise in SAP, MDG, materials management, supplier onboarding and finance-related master data.
• Experience with Power BI and MS Office applications.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunities to work on impactful improvement projects within SCM and data governance.
• Exposure to global process alignment and cross-functional collaboration.
• Involvement in digital transformation initiatives and automation-led enhancements.
• Experience in delivering end‑to‑end data quality and compliance in a large enterprise environment.

What skills you will learn

• Advanced Master Data Governance practices using SAP and MDG.
• Cross‑functional stakeholder management and negotiation.
• Project coordination, UAT delivery and process optimisation.
• Data quality auditing and digital automation techniques.
• Reporting and analytics using MS Office and Power BI.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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