HR Specialist - MIS - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an organised and detail‑oriented HR Systems & Data Specialist to support the end‑to‑end employee lifecycle through precise system management, high‑quality reporting, and responsive service delivery. The role focuses on data accuracy, employee records, system enhancements, HR reporting, and supporting payroll activities, whilst collaborating with a wide range of stakeholders across the business.

What you will do

Manage system‑related activities across the full employee lifecycle, including onboarding, data changes, off‑boarding, and payroll‑related reporting.
Support day‑to‑day HR operations with reliable system updates and administrative accuracy.
Prepare weekly, monthly, and annual HR reports using multiple data sources and stored HR information.
Respond to regular and ad hoc reporting requests from stakeholders.
Handle off‑boarding processes and unpaid leave administration for departing team members.
Drive continuous improvements in data integrity by partnering with key stakeholders and embedding accuracy within routine processes.
Maintain and update employment records related to hiring, transfers, promotions, and terminations.
Participate in system releases, conducting thorough User Acceptance Testing (UAT) to ensure smooth implementation of new requirements and SF (SuccessFactors) fields.
Guarantee that relevant documentation is updated and available for all HR systems and reporting processes.
Deliver services within agreed SLAs for respective customer groups.
Address and resolve employee enquiries linked to HR systems or data.
Contribute to HR projects and initiatives related to HR systems and process enhancements.
Review, update, and communicate changes to specific HR processes and procedures.
Support payroll by providing accurate monthly HR data such as sick leave, unpaid leave, and leaver information.

Who you are

Skilled in stakeholder management with the ability to communicate effectively at all levels.
Experienced in HR systems and advanced Excel usage.
Holds a bachelor’s degree in Management Information Systems or Business Administration (HR specialisation preferred).
Brings 1–2 years of experience in HR operations or HR systems.
Possesses strong MIS knowledge and customer service orientation.
Proficient in Microsoft Excel and PowerPoint.
Familiar with SuccessFactors HR modules and EVO HR systems.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Exposure to global HR systems including SuccessFactors and EVO HR, enhancing your long‑term digital HR capabilities.Hands‑on experience managing HR data at scale, supporting a large multinational organisation.Opportunities to contribute to HR transformation initiatives and system enhancement projects.Development of analytical and reporting expertise through regular engagement with complex datasets.Collaboration with diverse HR and business teams, strengthening stakeholder management skills.A structured environment where continuous improvement and learning are encouraged.

What skills you will learn

Advanced proficiency in HRIS platforms, particularly SuccessFactors modules and EVO HR.
Deepened analytical and reporting skills using Excel and large datasets.
Practical experience in User Acceptance Testing (UAT) and system release cycles.
Enhanced understanding of end‑to‑end HR operations, including onboarding, changes, and off‑boarding.
Improved process‑documentation and process‑improvement capabilities.
Stronger communication and problem‑solving skills through frequent interaction with employees and internal stakeholders.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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Follow us on social media and #StayConnected

LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2