Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Margin Analyst to join the In Life Commercial Management team within Vodafone Carrier Services. This role plays a key part in improving commercial performance by identifying, driving, and closing margin opportunities. Working closely with commercial, billing, and service teams, the role contributes directly to margin optimisation and the effective management of cost of sales across the business unit.

What you will do

• Deliver margin opportunities identified by In Life Commercial Managers.
• Manage cost and revenue-related queries across Vodafone Carrier Services and Vodafone Group Entities using established triage processes.
• Track and maintain visibility of margin status for active circuits.Support ad hoc initiatives aimed at improving overall margin performance.
• Contribute towards achieving the team’s margin target through consistent financial oversight.
• Ensure effective financial hyper-care by managing cost of sales, including removal of costs linked to ceased services.

Who you are

• Experienced in fixed-line billing, cease operations, service provision, commercial change, or inventory environments.
• Comfortable working with complex financial and operational processes such as ETC, CN approvals, purchase order approvals, and accruals.
• Analytical in approach, with the ability to interpret and resolve complex commercial issues.
• Proactive in issue resolution, with a strong sense of ownership and accountability.
• Skilled at building effective working relationships within a matrix organisation.
• Proficient in advanced Excel and analytical tools.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What skills you will learn

• Advanced margin optimisation and commercial analysis skills.
• Practical exposure to cost of sales management in a large-scale telecom environment.
• Stakeholder collaboration across commercial, finance, and operational teams.
• Enhanced financial governance and triage management capabilities.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2