L&D Impact Instructor-German Speaker (VOIS)

Job Description

Rola Purpose:

To deliver best in class learner experience and impact for center teams with a focus on functional capability development.

Key accountabilities and decision ownership:

• Manage high learner impact and achievement of learning objectives by utilizing the right delivery techniques “in the moment” (i.e., digital, face to face training, coaching incl. time for reflection etc.)
• Act as a development consultant driving the utilization of Vodafone University and/or other similar learning platforms.
• Localize content of L&D solutions and decide on additional / amended delivery methods if needed (i.e., localization), where needed engage & facilitate with external suppliers to deliver key L&D priorities.
• Work with HRSSC team regarding the training administration and enablement
• Act as first point of contact for key share holder (“be the voice of L&D”) – i.e., local HRBP, employer, supplier & wider global L&D team.
• Identify learning needs of associates through audits & pass on the findings to the Functional expert trainer of their area.
• Track and maintain reports providing detailed information for the employees during the entire training duration.
• Conducting upskill & cross-skill batches.
• Ensure maximum throughput from training to floor by identifying gaps & highlighting to the Functional Expert trainer to bridge them
• Willing to work early and late shifts rotational.
• International travel is required
• Conduct feedback and coaching sessions for their batches with the objective of improving scores for training throughput or conversion

Core competencies, knowledge, and experience

• Understanding of _VOIS strategy and spirit
• Facilitating various technical topics and cascading the product knowledge effectively for new hired
• Experience at different levels of hierarchy
• Ability to digitize the learning process and keep a high level of engagement.
• Initial experience in utilizing virtual channels for facilitation.
• Self-driven individual that connects quickly with individuals and audiences to build rapport.

Must have technical / professional qualifications:

• Excellent Presentation Skills (Must have)
• Fluent in spoken and written German
• Spoken and written English language preferred.
• Experience in training delivery
• Coaching skills principles (Good to have)
• Certification in the training delivery (Preferred)

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