8.8

/10

Transparency ranking

Job Description

Hello there! We’re VOIS (also known as Vodafone Intelligent Solutions) and we’re looking for an


IT Demand & Delivery Lead

Your role in a nutshell:

This role is part of the VOIS IT team. The IT Demand & Delivery Lead acts as an experienced IT Delivery Manager, managing end to end complex projects through the entire lifecycle from requirements definition until rollout to the VOIS centres. The role is responsible for on-time, on-budget and on-quality implementation of innovation projects with a focus on process automation, robotics and artificial intelligence.


The IT Demand & Delivery supports all business units within VOIS in defining the technical requirements and deriving a high level impact assessment. Specifically, within the IT implementation model, this role is responsible for application delivery, test, data, infrastructure, integration with local systems, deployment and transition through Hypercare and finally handover to the production environment.

What you'll do:

  • Managing a portfolio of end-to-end projects through their entire lifecycle, from requirements definition to rollout. This includes ensuring on-time, on-budget, and on-quality implementation of projects
  • Establishing a transparent link between business planning, technical implementations, and operating IT production services. This includes managing application delivery, testing, data, infrastructure, integration with local systems, deployment, and transition through Hypercare to IT Support and Operation
  • Focusing on process automation, robotics, and artificial intelligence. This includes defining technical requirements, deriving high-level impact assessments, and ensuring the right technology is selected for implementation
  • Managing changes and customer service requests, ensuring they are fulfilled correctly and in a timely manner.
  • Managing project scope/requirement changes, multiple and competing demands, and priorities, determining and conveying impact on budget, time, and risk using appropriate metrics

What you will bring to our team:

  • Min. 5 years of experience in managing end-to-end complex projects through their entirelife cycle
  • Strong technical background on latest technologies, involving Automation and AI.
  • Good knowledge of infrastructure and Network and Cloud platforms, Application (DevOps)
  • Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
  • Ability to communicate at all levels (from development team up to CIO / CFO) and to organise/drive meetings ensuring a clear reporting
  • Proficiency in project planning, milestone management, scope management, resource forecasting, and financial management
  • Ability to evaluate critical issues, prioritise tasks based on business impact, and implement necessary adjustments to keep the project on track

In return we provide you with:

A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• Access to internal and external trainings via other providers
• A supportive internal coaching and mentoring culture
• Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your well-being and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

What you need to know about us


We are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then VOIS is the place for you.

#_VOIS #BeUnrivalled #CreateTheFuture #VOISHungary

Company benefits

UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
Compassionate leave
Home office set up
Buddy scheme
Referral bonus
Early finish Fridays
Buy or sell annual leave
Cycle to work scheme
Life insurance
Sabbaticals
Salary sacrifice
Share options
Teambuilding days
Faith rooms
Enhanced pension match/contribution
LinkedIn learning license

Working at Vodafone

Company employees

85,887

Gender diversity (male:female)

61:39

Currently hiring in

Albania

China

Czechia

Egypt

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Germany

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Hong Kong

Hungary

India

Ireland

Italy

Luxembourg

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Portugal

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United Kingdom

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