Global Account Manager

Job Description

Role Profile

Title- Global Account Manager

Department: Sales

Reports to: Regional Manager

Location- Singapore

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Role purpose:

This individual will be focused on acquisition of new business within the global enterprise space. This role is based in Singapore. The target market is a selection of international and multinational customers headquarter in Asia Pacific countries, with decision making or influence in Asia where they operated. The target customers are listed as a Vodafone Business International (VBI) account.

The candidate will be an experienced salesperson (more than 10 years), well versed in prospecting, lead generation, presentation to ‘C level’ contacts, proposal writing and ultimately closing business. They are very comfortable in offering and receiving real time feedback to their colleagues in a constructive way to deliver the desired outcome for their client and for Vodafone.

This individual will work closely with their prospective clients, to understand their underlying business requirements and challenges, their current and future IT landscape, business challenges, and propose suitable propositions, solutions and services. As the business could be complex due to the diversify and multi-national nature, the individual need to think and architect strategic approach and formalize a global strategic plan for execution. They should be comfortable in articulating our Vodafone global value propositions to the client (and not simply the prescribed product features, advantages, and benefits but using consultative and solution selling approach to deliver the fit for purpose outcome). This individual is skilled at building virtual teams, managed the entire sales cycle, be fully aligned with the client, and to deliver the desired business outcomes for client as well as growing revenues for Vodafone.
The leadership skills of this individual allow them to achieve high performance through mentoring their virtual team across all areas of best serving their account opportunities.

What you’ll do

Key accountabilities and decision ownership:
1. To acquire new customers and business for VBI in the Asia Pacific (preferred contract and billing in Asia) and all OPCO/Partner Market countries
2. Negotiating profitable business in accordance with Vodafone policies, lead a virtual team comprising pre-sales, sales specialists, pricing, finance, bid management and legal teams for the sales engagement. And also liaising with the service management and project management teams on service delivery issues to ensure client satisfaction.
3. Manage sales proposals, tenders/bids, contract management, ADP’s, and accurately complete order processing details
4. Executive contact plans and relationship mapping strategies to build relationship and insight into the customers situation
5. Accurately complete all necessary sales pipeline and reporting details (eg. Salesforce)

Who you are

Core competencies, knowledge and experience:
1. Local & International Japanese nationality (or have been working in Japan as well as internationally for a reasonable amount of time to understand both domestic market as well international market) with excellent fluency in the English language and well understood the culture for business engagements
2. TAS (Target Account Selling). Supported by an example of where those skills have been used to secure a complex strategic opportunity
3. Excellent negotiation Skills
4. Minimum 10 years of sales experience – in telecommunications, Information Technology and/or Systems Integration
5. Proven track record in delivering sales target over consecutive years

Must have technical / professional qualifications:

Preferred but not mandatory:
• Data Networking (MPLS, Ethernet and bandwidth)
• Hosting and Cloud Computing Services
• Unified Communications (IP telephony, Exchange, Lync etc.)
• Managed Video Conferencing
• Systems integration
• Managed Services (IT/Telco)
• Mobility solutions
• Outsourcing/out-tasking
• Regional and global turn-key deals/projects

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.