Expert Solution Management

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Solution Management professional to coordinate the design, development, testing, and launch of Network Element Management (EMS) systems and complex OSS solutions across European markets, with a strong focus on Vodafone Germany. This role plays a key part in aligning vendor roadmaps, internal capabilities, and business needs, while supporting the full lifecycle of EMS solutions within the Core & Services domain.

What you will do

• Coordinate the design, implementation, testing, and launch of EMS systems in line with OSS strategy and business requirements
• Translate business requests into clear technical requirements and assess feasibility against local market needs
• Manage and steer internal and external suppliers, ensuring alignment with agreed roadmaps and delivery milestones
• Track project activities, milestones, risks, and dependencies, maintaining accurate documentation and status updates
• Prepare roadmaps, presentations, and materials for stakeholder alignment and budget approval forumsSupport solution design across application software, IT hardware, operating systems, and data warehouse layers
• Define test scenarios and coordinate validation activities with OSS Planning Tools teams and local stakeholders
• Provide lifecycle support for systems and solutions in close collaboration with instrumentation and engineering teams

Who you are

• An individual with solid experience in telecommunications IT and network technologies
• Knowledgeable in Inventory and Asset Management systems and OSS-related solutions
• Experienced across the software development lifecycle, working with modern development frameworks
• Familiar with Agile / SAFe ways of working and collaboration tools such as Jira and ConfluenceA clear and confident communicator in English, able to engage technical and non-technical stakeholders
• Customer-focused, organised, and systematic in approachEducated to degree level (Bachelor’s or Master’s) in Telecommunications, Computer Science, or a related field

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What skills you will learn

• Advanced solution and lifecycle management within OSS and EMS environments
• Stakeholder and supplier management across international, multi-vendor landscapes
• Practical application of Agile / SAFe methodologies in complex technology programmes
• Enhanced capability in translating business needs into scalable technical solutions

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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• LinkedIn – VOIS
• Facebook – VOIS Global
• Instagram – VOIS Global
• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2

What’s in it for you

-Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
- Special Paternal Program - 4 months of paid paternity leaveWe recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
#VOIS