Telecom Solutions Architect - OSS/BSS & Transformation

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Telecom Solutions Architect with extensive expertise across OSS, BSS, integration layers, modern service orchestration technologies, and cloud‑native transformation. The individual will define end‑to‑end architectures, develop scalable solutions for complex telecom journeys, and lead transformation initiatives across fulfilment, assurance, provisioning, and billing platforms. This role combines deep domain knowledge, architecture strategy, and hands-on solution design to modernise legacy platforms, optimise business processes, and drive seamless customer and technical journeys.

What you will do

• Deliver end‑to‑end orchestration engine solutions to integrate and transform device data into OSS fixed‑network systems, aligned with eTOM, TMF APIs, and ODA frameworks.
• Define and strategise BSS legacy billing transformations, including customer, account, billing, unbilled, and payment data migration to cloud‑native billing platforms.
• Lead improvements in business processes through automation, governance enhancements, and adoption of best practices.
• Act as a bridge between business stakeholders and implementation teams to translate requirements into practical, scalable technical solutions.
• Redesign fulfilment infrastructure architectures using open‑source technologies such as Camunda, Kafka, Neo4j, and Spinnaker.
• Drive business process optimisation initiatives to enhance maintainability, scalability, and system performance.
• Design migration strategies, select relevant tools, document migration plans, and guide execution.
• Define architecture for end‑to‑end test automation tools using Java and Spring Boot, and oversee their implementation.
• Utilise tools such as MS Visio, Draw.io, Confluence, and architectural diagramming to communicate solution designs effectively.

Who you are

• Experienced in telecom OSS and BSS domains including CRM, order management, rating, pricing, payments, revenue assurance, billing, fulfilment, provisioning, activation, assurance, network inventory, and fault management.
• Skilled in integration layer design, mediation, and end‑to‑end lifecycle journeys across Lead‑to‑Cash (L2C) and Trouble‑to‑Resolve (T2R).
• Proficient in MODA, Next‑Gen resource inventory systems (SRIMS), and on‑prem cloud transformation.
• Experienced with full‑stack technologies such as Neo4j, Postgres, Java, and Spring Boot.
• Knowledgeable in DevOps tools and practices including CI/CD pipelines, SonarQube, Dynatrace, and Blue Optima.
• Strong communicator with the capability to convert business requirements into robust architectural solutions.
• Hands‑on with workflow engines, service orchestration, and modernisation principles for large‑scale telecom systems.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunity to work on cutting‑edge OSS/BSS transformation programmes across global telecom environments.
• Exposure to modern orchestration technologies, cloud‑native architectures, and next‑generation network and billing systems.
• A collaborative environment where solution architecture influences large‑scale business outcomes and operational efficiencies.
• Growth in enterprise‑wide design leadership and cross‑functional stakeholder engagement.

What skills you will learn

• Advanced telecom architecture across OSS/BSS layers and integrated customer journeys.
• Modern orchestration frameworks, TMF‑aligned design patterns, and ODA‑based architectures.
• Cloud‑native transformation approaches, including migration strategy development and implementation.
• Full‑stack development patterns and advanced use of Neo4j, Kafka, Camunda, and Spring Boot in large telecom ecosystems.
• Enterprise‑grade process automation, optimisation, and test‑automation architecture.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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