Executive Head : Wholesale Mobile

Job Description

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Role Purpose/Business Unit:

National Roaming : To craft and execute national roaming strategy keeping abreast with the latest technological advancements, industry regulation and the competitive landscape of the ICT sector in South Africa.

• Defend Revenue: The incumbent shall be responsible for retaining current roaming revenue with National MNOs.
• Grow Revenue: He/She shall be charged with growing the roaming revenue by identifying and closing new roaming opportunities, and finding innovative ways of maintaining existing margins while attracting new revenue opportunities.
• Regulatory and Competition Compliance: The incumbent shall lead Wholesale’s strategy in ensuring adherence and or responding to compliance requirements with regulatory and competition commission, engaging closely with technology, regulatory and competition teams in Vodacom
• Key Stakeholder Engagement: The incumbent shall advise senior leadership members Vodacom on pertinent issues regarding roaming revenue risks and opportunities, while engaging directly with senior decision-makers outside the organisation, including C-level customers and suppliers.

MVNO: To craft and execute the MVNO strategy including the go-to-market plan, delivery methodologies, technology partner selection and management, as well as direct sales and customer engagement, from conception to onboarding to billing.

• Gain Market Share: The incumbent shall be charged with identifying and targeting strategic MVNOs currently serviced by other MNOs to improve wholesale market share
• Grow Revenue: He/She shall be charged with growing the MVNO revenue by stimulating usage of existing MVNOs while maintaining existing wholesale margins and attracting new revenue opportunities.
• Regulatory and Competition Compliance: The incumbent shall lead Wholesale’s strategy in ensuring adherence and or responding to compliance requirements with regulatory and competition commission, engaging closely with technology, regulatory and competition teams in Vodacom
• Key Stakeholder Engagement: The incumbent shall advise senior leadership members of Vodacom on pertinent issues regarding MVNO revenue risks and opportunities, while engaging directly with senior decision-makers outside the organisation, including C-level customers and suppliers.

Managed Network Services: To craft and execute MNS strategy keeping abreast with the latest technological advancements, industry regulation and the competitive landscape of the ICT sector in South Africa

• Defend Revenue: The incumbent shall be responsible for retaining current MNS MNOs
• Grow Revenue: He/She shall be charged with growing the MNS revenue by identifying and closing new MNS opportunities, and finding innovative of monetising the network.
• Regulatory and Competition Compliance: The incumbent shall lead Wholesale’s strategy in ensuring adherence and or responding to compliance requirements with regulatory and competition commission, engaging closely with technology, regulatory and competition teams in Vodacom
• Key Stakeholder Engagement: The incumbent shall advise senior leadership members of Vodacom on pertinent issues regarding roaming revenue risks and opportunities, while engaging directly with senior decision-makers outside the organisation, including C-level customers and suppliers.

Wholesale APN : To craft and execute the APN strategy, delivery methodologies, product lifecycle, as well as direct sales and customer engagement, billing and disputes.

• Defend Mobile Revenue: The incumbent shall be charged with retaining strategic APN wholesalers and managing rate changes without diluting revenue
• Grow Revenue: He/She shall be charged with growing the APN revenue by stimulating usage of existing APN wholesalers while maintaining existing wholesale margins and attracting new revenue opportunities.
• Regulatory and Competition Compliance: The incumbent shall lead Wholesale’s strategy in ensuring adherence and or responding to compliance requirements with regulatory and competition commission, engaging closely with technology, regulatory and competition teams in Vodacom
• Key Stakeholder Engagement: The incumbent shall advise senior leadership members of Vodacom on pertinent issues regarding APN revenue risks and opportunities, while engaging directly with senior decision-makers outside the organisation, including C-level customers and suppliers.

Wholesale Reverse Billed Data : To craft and execute the RBD strategy, delivery methodologies, product lifecycle, as well as direct sales and customer engagement, billing and disputes.

• Defend Mobile Revenue: The incumbent shall be charged with retaining strategic RBD wholesalers and managing rate changes without diluting revenue
• Grow Revenue: He/She shall be charged with growing the RBD revenue by stimulating usage of existing RBD wholesalers while maintaining existing wholesale margins and attracting new revenue opportunities.
• Regulatory and Competition Compliance: The incumbent shall lead Wholesale’s strategy in ensuring adherence and or responding to compliance requirements with regulatory and competition commission, engaging closely with technology, regulatory and competition teams in Vodacom
• Key Stakeholder Engagement: The incumbent shall advise senior leadership members of Vodacom on pertinent issues regarding RBD revenue risks and opportunities, while engaging directly with senior decision-makers outside the organisation, including C-level customers and suppliers

Your responsibilities will include:

• Negotiate, conclude and maintain agreements with Roaming, MNS & MVNO, APN, RBD partners to achieve competitive commercial revenues and margins
• Liaise with internal and external partners at C Level, and ensure that sound relationships are established and/or maintained.
• Creating an innovation-oriented culture focused on generating multitier revenue streams while identifying new use cases linked to emerging technologies with clear risk management approaches in place.
• Manage the operational execution of all contracts
• Monitor, identify and address issues proactively
• Analyse monthly volumes, revenues and expenses for trends and anomalies
• Work closely with Technology team to ensure adherence to agreements and for negotiation input
• Regular interface with customers
• Ensure compliance with all agreements, including revenue assurance.
• Accountable for the research and identification of new revenue earning wholesale business opportunities, including those arising from new technologies.
• Accountable for the development of business cases and agreements for potentially viable new or enhancement opportunities.
• Initiate projects, facilitate, and lead cross-functional teams and meetings, both internal and external towards service implementation.
• Initiate and lead Cross – functional cooperation with the Finance, Billing, Legal, Regulatory and Operational side of the business towards service implementation.

The ideal candidate for this role will have:

• 3 -5 year relevant degree (preferably engineering or commerce)
• 3-5 years management experience
• 10 years’ experience in a telco is essential with national roaming/MNS/MVNO experience essential
• Agile qualification or competencies
• Project/Programme Management qualification and competencies
• MBA or equivalent qualification
• Strong technical background, including relevant standards like 3GPP, IETF, GSMA and underlying technologies
• Solid Core Network and Radio Access Network Knowledge, , e.g SBC, MSS, MGW, HLR, SMSC, IMS Core, RNCs, BCSs, NodeBs, eNodeBs, MVNE Platforms e.t.c
• Proven Roaming, MNS, MVNO,APN experience, including delivering large scale transformation projects, fraud mitigation and intricate technologies and protocols like SS7, SCCP, SIGTRAN, DIAMETER, CAMEL e.t.c
• Good understanding of new and critical technologies, like LTE, 5G, VoWifi, VoIP, VoLTE, MOCN, MORAN, Carrier Aggregation, e.t.c
• Proven regulatory knowledge and application of the ECA act , compliance with ICASA standards and related standards

Core competencies, knowledge and experience:

• In-depth knowledge of our own industry, our clients’ industries and within specialism, along with future trends affecting these areas
• Commercial acumen
• Attention to detail
• Negotiating and influencing skills
• Relationship management
• Ability to clearly communicate goals, concepts and processes that demonstrate the company's Core Values
• Big picture thinker
• Leading in complex environments
• Thought leader
• Results-driven and customer-focused
• Strategy execution
• Solid technical proficiency in current and future technologies, particularly Roaming, MVNOs, APN and various architectures and technologies
• Solid mobile networks background including commercial, regulatory and technical interdependencies
• Ability to initiate and drive negotiations
• Problem Solving & Analysis skills
• Integrative thinking
• People leader and influencing skills

Closing date for Applications: 15 December 2025.

The base location for this role is Vodacom, Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclus