Digital HC Engagement & Op. Sr specialist

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

The Digital Healthcare Engagement & Operations Sr. Specialist is integral to the seamless execution of sales operations, encompassing invoice and purchase order management, vendor relations, and event coordination. This role demands a meticulous individual with exceptional organizational and communication skills to bolster the sales team and elevate customer satisfaction.

Job Profile

Invoice and Purchase Order Processing:
• Receive and collect invoices from vendors/suppliers and governmental & private sectors.
• Verify invoices against corresponding purchase orders and delivery receipts.
• Review invoices for accuracy, including quantities and prices.
• Achieve collection targets.
Payment Management:
• Coordinate with the finance team to ensure timely and accurate payment of invoices.
• Follow up on outstanding invoices and manage payment reminders.
Vendor Management:
• Establish and maintain positive relationships with vendors/suppliers.
• Address vendor inquiries and resolve issues related to purchase orders or invoices.
• Negotiate terms and conditions with vendors, including payment terms.
Event Planning and Execution:
• Plan and coordinate events, conferences, workshops, webinars, and customer engagement programs in collaboration with the marketing team and external affairs team
Team Collaboration:
• Collaborate with cross-functional teams such as marketing, product development, design, and external agencies to align marketing strategies and achieve common objectives.
• Support the finalization of contractual agreements with new strategic partners.
Sales Data Management:
• Maintain and update the customer database, ensuring all relevant information, such as contact details, interactions, and sales history, is accurately recorded.
Sales Team Collaboration:
• Work closely with the sales team to support their efforts in achieving sales targets, including coordinating sales events and providing feedback on customer preferences and needs.

Qualifications and Competencies

• Bachelor’s degree in Business administration, Marketing, or a related field.
• Proven experience of 3-4 years in sales support or vendor management.
• Strong organizational and multitasking skills.
• Excellent communication and negotiation abilities.
• Proficiency in Microsoft Office Suite.
• Commercial background is required.
Skills:
• Detail-oriented with strong analytical skills.
• Self-motivated with the ability to work independently and as part of a team.
• Problem-solving skills and a proactive attitude.
• Ability to manage multiple tasks and deadlines effectively.
• Effective communication skills in both written and verbal formats, with proficiency in Arabic and English.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.