Digital Channels Associate Manager

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Introduce new customer-relevant features in alignment with Segments, Product Owners and Customer Care
• Market for the Vodafone Business App and Website in order to increase penetration and usability
• Offer Digital Experience for Vodafone Business products and channels
• Continuously make sure that the information on the website is up to date
• Ensuring the smooth performance and stability of the various digital channels

Who you are

• Strong commercial acumen and ability to identify and solve varied business problems and excellent stakeholders’ management
• Strong Leadership, Engagement, Communication and Negotiation skills
• Solid experience in Digital Channel Management
• Results driven with a special focus on Go-To-Market planning
• Ability to lead on projects of high levels of complexity and engaging with multiple stakeholders
• 5+ years of work experience
• Previous experience related to managing Digital channels
• Strong knowledge of the Egyptian Enterprise market.
• Previous B2B Marketing experience
• Excellent communication and negotiation skills
• Strong understanding of Vodafone Business voice, data and solution products

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.