DGM - ARC Transformation Performance

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About the role

We are seeking an individual to lead and accelerate key initiatives within the ARC Transformation function, supporting the Record-to-Report (R2R) domain. This role focuses on delivering the 3‑year transformation roadmap, enhancing operational efficiency, driving innovation, and enabling strategic outcomes through strong cross-functional collaboration. The individual will bring subject matter expertise, steer digital transformation, and provide insights that influence senior stakeholders across VOIS and local markets

What you will do

Drive strategic alignment of R2R transformation programmes to the 3‑year roadmap while ensuring initiatives support long-term organisational goals.Accelerate digital transformation by promoting technology adoption and data-led decision making.Enhance operational efficiency by streamlining processes, eliminating redundancies, and identifying optimisation opportunities.Foster innovation through collaboration, problem-solving, and continuous improvement initiatives.Improve change management effectiveness to support adoption of new processes and tools.Generate timely and insightful dashboards and project analyses to support executive reporting.Build strong relationships with stakeholders across VOIS, local markets, and global teams to influence decision-making.Support SLT reporting and provide visibility of transformation progress within Finance Shared Services.

Who you are

• Experienced in leading cross-functional R2R transformation programmes involving process redesign and technology adoption.
• Skilled in stakeholder management, communication, and cross-functional coordination.
• Equipped with an analytical and growth-oriented mindset, with the ability to plan, prioritise, and problem‑solve systematically.
• Able to influence stakeholders without direct authority.
• A Commerce graduate with relevant additional qualifications such as Lean, Green/Black Belt, PMP, or semi-qualified CA.
• Organised, adaptable, proactive, and comfortable managing ambiguity.
• Proficient in advanced Excel, BI tools, and financial systems; knowledge of SAP is an advantage.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Opportunity to drive high-impact transformation across a global Finance Shared Services function.Exposure to strategic decision-making, global stakeholders, and senior leadership forums.Ability to shape R2R transformation outcomes and influence enterprise-wide digital initiatives.A collaborative environment that encourages innovation, continuous learning, and professional development.Experience working on complex cross-functional programmes supporting business-critical objectives.

What skills you'll learn

Advanced capability in transformation programme governance and execution.Enhanced stakeholder management and influencing skills across global teams.Broader understanding of digital tools, automation, and analytics used in Finance transformation.Stronger competencies in change management and process excellence.Skills in data‑driven storytelling and executive‑level reporting.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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