Deputy Manager_Commercial In-Life Specialist _Bangalore

Job Description

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

About this Role

To ensure timely completion and delivery of commercial reports for various enterprise contracts/accounts, maintaining the highest standards of quality and accuracy. The role involves tracking commercial obligations within assigned contracts/accounts and communicating any deviations or changes to internal business partners through detailed analysis.

Who are you

You are a detail-oriented professional with a strong analytical mindset and a collaborative approach. You are comfortable working with data, managing internal stakeholders, and driving process improvements. You bring a commercial perspective to your work and are committed to delivering value through accuracy and insight.

What you will do

• Manage and track contractual commercial obligations for enterprise accounts.
• Build and maintain strong relationships with internal business partners throughout the contract lifecycle.
• Act as a trusted business advisor by delivering comprehensive and competitive commercial outputs that support Vodafone’s strategic advantage.
• Support regional and country Commercial In-Life teams in driving incremental revenue through data monetisation, contract optimisation, and change management.
• Proactively initiate and implement process and procedural improvements.

What skills you need

• Proven experience in data analysis and stakeholder management.
• Proficiency in MS Excel, Access, and PowerPoint.
• Strong analytical and problem-solving skills.
• Ability to think creatively and propose innovative solutions.
• Basic understanding of Fixed and Mobility business models.
• Commercial acumen and a collaborative mindset.
• Educated to A-level standard or local equivalent.
• Desirable: IACCM Fundamentals certification and advanced Excel proficiency.

What skills you will learn

• Advanced commercial reporting and contract management techniques.
• Cross-functional collaboration across global teams.
• Process improvement methodologies.
• Enhanced stakeholder engagement strategies.
• Exposure to enterprise-level commercial operations and decision-making.

VOIS Equal Opportunity Employer Commitment

India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!