Commercial In-Life Specialist

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a detail-oriented Commercial In-Life Specialist to manage commercial obligations across enterprise contracts. The individual will oversee contract-related reporting, monitor commercial performance, and collaborate with internal partners to ensure adherence to obligations. This role requires consistent delivery of accurate reports, analysis of contractual outcomes, and effective communication with Business Partners throughout the contract lifecycle.

What you will do

• Manage and track commercial obligations for enterprise contracts throughout their lifecycle.
• Build and maintain collaborative relationships with internal partners to support and meet contractual expectations.
• Provide clear, competitive commercial insights that contribute to organisational advantage.
• Support regional and country teams in identifying and driving incremental revenue opportunities through data growth, contract optimisation, and change management.
• Initiate and implement process improvements to enhance efficiency and service delivery.
• Ensure delivery of high-quality reports, models, and documentation aligned with deadlines and service-level requirements.

Who you are

• Experienced in data analysis with strong analytical thinking capabilities.
• Proficient in MS Excel, Access, and PowerPoint, with the ability to present information clearly.
• Skilled in internal stakeholder engagement and comfortable working within cross-functional environments.
• A collaborative team player with creative problem-solving abilities.
• Possessing a basic understanding of Fixed and Mobility business and sound commercial acumen.
• Educated to A-level or local equivalent.
• Desirable: IACCM Fundamentals certification and advanced Excel proficiency.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• The opportunity to work on enterprise-level contracts with significant business impact.
• Exposure to commercial strategy and operational excellence across global markets.
• Development of analytical, commercial, and stakeholder management skills in a dynamic environment.
• A supportive and collaborative culture designed to empower growth and continuous learning.

What skills you will learn

• Advanced commercial analysis and contract lifecycle management.
• Enhanced negotiation and stakeholder engagement capabilities.
• Practical skills in process optimisation and cross-functional collaboration.
• Deepened understanding of Fixed and Mobility business domains.
• Strengthened reporting and data-driven decision-making competencies

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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