CAIP (CONDITIONAL ACCESS & IDENTITY PROTECTION) SPECIALIST - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a skilled CAIP (Conditional Access & Identity Protection) Specialist to support and strengthen Vodafone’s identity security posture through Microsoft Cloud Security technologies. The role focuses on securing enterprise access, monitoring identity-related risks, and ensuring seamless operational continuity. The individual will contribute to both operational excellence and continuous improvement across identity protection frameworks.

What you’ll do

Operate and maintain Conditional Access policies and Microsoft security solutions, including Microsoft Defender for Cloud Apps (MDCA), Azure AD Identity Protection (AAIP), and Microsoft Defender for Identity (MDI).
Monitor, analyse, and respond to identity-related security incidents such as risky sign-ins, MFA challenges, and session anomalies.
Manage business-as-usual operations including ticket resolution, SLA adherence, change requests, and incident escalations.
Work collaboratively with engineering teams to onboard new security policies, integrate SIEM tools, and support automation initiatives.
Participate in governance reviews, compliance audits, and organisational risk assessments.
Contribute to continuous improvement through upskilling, knowledge sharing, and process enhancements within the CAIP domain.
Support the onboarding and monitoring of threat detection policies, including risk-based access controls and privileged identity management activities.

Who you are

An experienced cybersecurity professional with a focus on identity and access management, with approximately 3–6 years of relevant experience.
Proficient in Microsoft security technologies including Azure AD, Conditional Access, MDCA, MDI, and Identity Protection.
Knowledgeable in authentication protocols, passwordless strategies, and multi-factor authentication (MFA).
Familiar with SIEM tools and integration processes (e.g., ArcSight, Sentinel, or similar platforms).
Experienced in handling operational dashboards, compliance reporting, and security documentation.
A collaborative team contributor with strong analytical thinking and problem-solving abilities.
Holds a degree in Computer Science, Information Security, or a related discipline.
Ideally certified in Microsoft Security (e.g., AZ-500, SC-200, SC-300) with an understanding of Zero Trust principles.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to work with advanced Microsoft Cloud Security technologies in a globally recognised organisation.
Exposure to large-scale enterprise security environments and complex identity protection challenges.
A collaborative environment that supports continuous learning, innovation, and career progression.
Involvement in impactful cybersecurity initiatives that directly strengthen organisational resilience.
Access to cross-functional projects and opportunities to expand knowledge across cloud security domains.

What skills you will learn

Advanced identity protection strategies within Azure AD and Microsoft security ecosystems.
Hands-on experience with SIEM integrations and modern security automation techniques.
Practical implementation of Zero Trust architecture and enterprise-level Conditional Access strategies.
Enhanced threat detection, incident response, and risk mitigation capabilities.
Strengthened stakeholder collaboration, governance, and compliance management expertise.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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