Business Solution Architect

Job Description

Business Solution Architect (m,f,d)

ID: 275375

Location: Düsseldorf

The Corporate Functions Service Tower (CFST) in VOIS comprises circa 3,000 people working across a broad range of corporate services in Finance, HR, Data Analytics and Security. Our focus for FY26 centres on being customer driven to ensure we deliver real value, whilst also transforming with impact across our organisation. This is underpinned by our reliable, rock solid BAU that guarantees reliability and performance across the tower.

Role purpose:
The Business Solution Architect plays a key role to ensuring Corporate Functions maintains and expands its competitive edge by delivering business solutions and providing architecture and platform adoption for existing and new customers within Vodafone, across the telecommunications sector and beyond. The solutions will strengthen Corporate Functions ability to deliver cutting-edge services that can scale (in line with the rest of the organisation) whilst striving to set new industry benchmarks. This role is critical to ensuring the organization remains competitive and future-ready.

What you will do

• Architect the design and implementation of advanced, scalable business solutions for Corporate Functions and beyond, ensuring alignment with established architecture principles, guardrails and governance
• Contribute to defining and evolving the Corporate Functions architecture strategy, including maintaining frameworks and standards across all towers and subsidiaries
• Support platform adoption governance, driving measurable improvements in standardisation, automation, user experience, and operational efficiency
• Use platform adoption metrics to define, assess and recommend high-impact improvement opportunities across processes, platforms and operating models
• Orchestrate cross-functional collaboration for wireframing, solution analysis, target architecture definition, implementation and delivery of user journeys, business solutions and interfaces - ensuring reusability, customer satisfaction and readiness for scale
• Support the creation of business value cases, ensuring benefit realization, cost optimization and alignment with strategy
• Represent CF in internal architecture forums and external partner engagements, supporting alignment, partnership development, and strategic influence

What sets you apart

• In-depth knowledge of the most relevant software solutions in multiplex Telco IT environments, including ERP systems, Data & Analytics, RPA, AI, and Microsoft platforms
• Master degree in a Computer Science, Engineering, or a related scientific/technical discipline
• Proven experience in contributing to transformation, digitalization and or/ innovation solution initiatives.
• Ability to evaluate, compare and recommend solutions and products, ensuring alignment with customer needs and business strategy
• Passion for driving customer excellence through scalable, reusable, cost-efficient and automated solutions that enhance the user experience
• Highly self-driven and proactive, with the ability to work independently while maintaining strong alignment with the Solution Strategy and Platform Optimisation Lead
• Experience working in complex, multi-project or multi-programme environments
• Ability to support and enable teams through agile ways of working.
• +5 years of proven experience delivering business and solution architectures across multi-disciplinary domains, preferably within large telecommunications or IT organisations
• Extensive knowledge of systems, processes and service operations, particularly within Finance, HR and SCM domain, with strong understanding of end-to-end process optimisation
• Strong stakeholder management and influencing skills, with the ability to engage and lead cross-functionally teams at all levels, including technology and business stakeholders
• Experience in customer consultancy, including the ability to present strategic business concepts and drive user-centric, value-led outcomes
• Deep understanding of Business Analysis, Solution Design Thinking, and Requirements Engineering, with the capability to shape intuitive and effective user journeys
• Proven experience in defining and documenting solution architecture, including wireframes, workflow designs, integration and user experience flows

This position is filled part or full-time.
Your strengths and experience count at Vodafone. We also value diversity and equal opportunities. We therefore welcome applications from people with disabilities and will give them special consideration if they are equally qualified.

We are filling this position at Düsseldorf for Vodafone Group Services GmbH.
Would you like to get an overview of all our benefits and opportunities at Vodafone? You can find all the information on myHR.

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