BUSINESS ANALYST - NETWORK TRANSFORMATION - Pune VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking a Business Analyst to support Vodafone’s Network Operations transformation agenda by converting business demand into actionable insight, structured direction, and measurable value. This role focuses on value modelling, demand governance, and enabling strategic decision-making by aligning business priorities with technical feasibility and return on investment. Based in Pune, this position plays a key role in ensuring transformation initiatives deliver tangible business outcomes.

What you will do

• Lead business analysis of incoming demand, structuring problems and defining clear, outcome-based objectives
• Develop value models from first principles, including cost, benefit, ROI, and payback assessments
• Evaluate demand based on value, strategic alignment, complexity, and feasibility
• Provide insight-driven recommendations to inform prioritisation and investment decisions
• Challenge and refine business demand to ensure clarity, measurable outcomes, and alignment
• Produce high-quality business cases and supporting documentation
• Contribute to demand governance forums, shaping prioritisation and sequencing decisions
• Ensure consistent evaluation of demand using value and ROI frameworks
• Guide the strategic direction of transformation initiatives through evidence-based recommendations
• Facilitate discussions with senior stakeholders, providing clear insights and structured recommendations
• Collaborate with technical teams to ensure feasibility and alignment of proposed solutions
• Translate complex technical and operational information into actionable business insights
• Manage the end-to-end requirements lifecycle, covering both functional and non-functional requirements
• Align requirements to business value and strategic objectives
• Support solution definition, effort estimation, and success criteria development
• Enable delivery teams with clear scope, intent, and expected value outcomes
• Track progress based on value realised and support interventions to maintain scope integrity

Who you are

• An experienced Business Analyst with strong expertise in problem structuring, requirements management, and stakeholder engagement
• Skilled in building value models and conducting ROI analysis from first principles
• Experienced in working within demand governance frameworks and influencing prioritisation decisions
• Confident in engaging and advising senior stakeholders with clarity and structured communication
• Comfortable collaborating with technical teams and interpreting complex systems into business-friendly insights
• A strong analytical thinker with excellent problem-solving and facilitation capabilities
• An effective communicator with the ability to present insights in a clear, structured, and concise manner
• Experience in telecommunications, network operations, or digital transformation environments is advantageous
• Familiarity with data visualisation tools such as Power BI is beneficial

Not a perfect fit

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunity to influence large-scale digital transformation initiatives within Vodafone’s network operations
• Exposure to senior leadership decision-making and strategic investment discussions
• A collaborative environment working across business and technical domains
• Development of advanced analytical and strategic thinking capabilities
• Engagement in high-impact projects focused on delivering measurable business value

What skills you will learn

• Advanced value modelling and ROI analysis techniques
• Demand governance and strategic prioritisation frameworks
• Stakeholder management and executive-level communication
• Translating technical complexity into business insights
• Data-driven decision-making and performance tracking aligned to value outcomes

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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