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Working at Vodafone

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Join Vodafone Partner store in Luton The Mall as an Assistant Store Manager. This is a full-time, 40 hours per week role paying £14.50 per hour, involving both weekday and weekend work. Support the store manager in driving sales and leading the retail team.

Requirements

  • Experience in a supervisory or assistant manager role required.
  • Passion for technology and helping customers.
  • Strong leadership, sales, and communication skills.
  • Comfortable working in a fast-paced, target-driven environment.
  • No specific degree is required by the posting.

Skills & Responsibilities

  • Sales & Leadership: Lead and inspire the team on the shop floor to achieve and exceed sales and service targets.
  • Product Expertise: Advise customers on mobile plans, broadband packages, upgrades, and smart devices.
  • Operations: Handle scheduling, stock control, cash handling, and uphold health and safety standards.
  • Team Development: Drive individual and team performance through coaching, feedback, and support.
  • Potential transition routes: People from retail sales or customer service backgrounds may bring relevant customer-facing and sales skills, alongside meeting supervisory experience requirements.

Job description

Location: Luton The Mall
Salary: £ 14.50 per hour
Hours: 40 hours per week
Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business.
Please note if your application is successful your personal details and application will be shared with our Franchise Partner.

What will you be doing?
We are seeking a motivated and sales oriented Retail Assistant Manager to join our growing team in our Vodafone Luton The Mall Partner store. In this role you will be supporting the Store Manager in managing a team of fantastic Retail Advisers, making sure to do all you can to help them achieve their potential. You will be helping with back office tasks such as holidays and rotas. You will be setting the sales floor ablaze with your enthusiasm to lead by example.
Key Responsibilities:

  • Support the Store Manager in achieving and exceeding sales and service targets
  • Lead and inspire the team on the shop floor to deliver top-tier customer experiences
  • Be a product expert — advising on mobile plans, broadband packages, upgrades, and smart devices
  • Handle operational duties including scheduling, stock control, and cash handling
  • Drive individual and team performance through coaching, feedback, and support
  • Step up to lead the store in the Store Manager’s absence
  • Ensure all policies, procedures, and health & safety standards are upheld

Who are we looking for?
We are looking for people who are level headed, have a mature mind-set, combined with enthusiasm, energy and drive. It can be a demanding role and you’ll need to be able to commit to some weekend work as well as week days, but for the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands.

  • Experience in a supervisory or assistant manager role
  • A passion for technology and helping customers find the right connectivity solutions
  • Strong leadership and team motivation skills
  • Excellent communication, sales, and problem-solving abilities
  • Comfortable working in a fast-paced, target-driven environment
  • Organised and dependable, with an eye for operational detail

What’s in it for you?
This role offers a competitive salary. You will get to work with a fun, diverse and driven team who love what they do and will inspire you to be your very best!

Apply now
Vodafone

Assistant Store Manager 40 hours/week - Luton The Mall

Luton
On-site
£14.50 per hour

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