Assistant Manager International Resource Ops

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a detail-oriented and collaborative Talent Acquisition Operations Specialist to support International Resourcing within HR Services. The role focuses on ensuring smooth execution of recruitment operations, including documentation, interview coordination, compliance, and system updates, while partnering with resourcing business partners, hiring teams, and candidates to deliver an efficient and positive experience.

What you’ll do

• Create and manage Letters of Intent/Acceptance (LOI/LOA) with accuracy and timeliness
• Support Resourcing Business Partners by managing transactional activities across the hiring lifecycle
• Facilitate internal hiring processes while ensuring adherence to compliance standards and EXX guidelines
• Provide vetting operations support and coordinate closely with local market vetting partners
• Coordinate interview scheduling, including availability alignment and communication with stakeholders
• Work closely with the wider resourcing team, hiring managers, and internal/external candidates
• Ensure interview schedules, documentation, and communication materials are prepared and shared effectively
• Update SuccessFactors (SSF) accurately at each stage of the recruitment process
• Deliver resourcing services in line with agreed service level agreements (SLAs)

Who you are

• Experienced in resourcing or HR administration processes
• A strong communicator, able to engage effectively with recruiters, hiring managers, and candidates
• Well-organised, with excellent attention to detail and planning skills
• A proactive problem-solver with the ability to think both creatively and practically
• Comfortable working in a dynamic environment; familiarity with agile ways of working is beneficial

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Exposure to global resourcing operations and international hiring practices
• Opportunity to work with diverse stakeholders across multiple markets
• A collaborative and supportive team environment focused on continuous improvement
• Development of expertise in recruitment systems, compliance, and process optimisation

What skills you will learn

• End-to-end recruitment operations and talent acquisition processes
• Stakeholder management and professional communication across global teams
• Use of HR systems such as SuccessFactors (SSF) for recruitment tracking
• Process efficiency, SLA management, and compliance adherence
• Interview coordination and candidate experience optimisation

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Follow us on social media

LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2