Analyst- Revenue Assurance & Fraud Management

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Role purpose:

The Specialist - Revenue Assurance & Fraud Management is responsible for protecting company revenues by proactively identifying, analyzing, and mitigating revenue leakages across all business processes, products, and services. The role ensures the completeness and integrity of revenue streams by driving correctives actions and supporting continuous improvements across products and services.

Key Accountabilities:

• Lead the execution and continuous enhancement of Revenue Assurance controls across all products and services to ensure end-to-end revenue integrity;
• Identify, quantify, and drive resolution of revenue leakages, ensuring timely recovery and implementation of corrective actions;
• Perform proactive data analysis, reconciliations, and control assessments to detect revenue risks and process weaknesses;
• Oversee Revenue Assurance reporting, and KPI tracking, delivering actionable insights on revenue integrity and process improvement;
• Collaborate and influence cross-functional stakeholders (e.g., Finance, Technology, CBU, EBU, CVM) to strengthen controls and support new product launches;
• Minimization of revenue leakages, demonstrated through sustained reduction of losses and successful recovery of impacted revenue;
• Strength and effectiveness of Revenue Assurance controls, evidenced by early detection of incidents, reduced recurrence, and strengthened end-to-end revenue integrity across the revenue lifecycle;
• Efficiency in problem resolution and insight delivery, measured by timely closure of Revenue Assurance findings and the quality of reporting to support informed decision-making.

What we are looking in you:

• Bachelor’s Degree in Telecommunications, Engineering, IT, Finance, Accounting, or related field;
• Minimum 3-5 years relevant experience in Revenue Assurance, Fraud Management, or Risk Management (preferably in telecommunications industry);
• Strong hands-on experience with data analysis tools (e.g., advanced Excel, SQL, Python or similar);
• Strong analytical and investigative capability with proven experience in identifying, analysing, and resolving revenue leakages;
• In-depth knowledge of Revenue Assurance frameworks, including revenue life cycle and end-to-end revenue processes;
• Solid understanding of telecommunication systems and processes (e.g., billing, mediation, provisioning, network) and solid SQL knowledge (Oracle/MySQL/SQL Server);
• Demonstrated experience in data analysis, reporting, and use of analytical tools to generate actionable insights;
• Proven ability to collaborate and influence cross-functional stakeholders, with strong communication, decision-making, and accountability skills.

At Vodacom, we believe diversity drives innovation. We encourage talented, ambitious, and passionate women to apply and join our team. If you are looking for a workplace where your voice is valued, your growth is supported, and your ideas can make a real impact, this is your opportunity. Apply today and help us shape a more connected, inclusive, and digital future. Application Deadline: 23 July 2026

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.