Principal Network Engineer

Job Description

Core Infrastructure Support is a multi-disciplinary team within Operations, responsible for providing a 3rd Line support function for the platforms within our control.

Primarily responsible for supporting Consumer and Business Edge through IP aggregation (DOCSIS, XGS-PON, IPVPN), Core / Backbone, Interconnect and Peering.

Working as part of a high profile and functioning team, providing expert level support and delivering innovative solutions.

Working alongside both Data Centre and ISP Systems Support colleagues to provide a complete E2E support function within Virgin Media O2.

Balance challenging BAU and project demands to deliver new and upgraded services on time.

Provide both technical and task leadership within the Data Support team for junior members of the team.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Extensive experience in supporting carrier / enterprise grade network infrastructure, Juniper, Nokia, Cisco.
• Understanding of HFC, DOCSIS and CMTS technologies.
• Understanding of XGS-PON technologies.
• In-depth understanding of underlying network fundamentals not limited to TCP/IP, Routing, Switching and the OSI model

The other stuff we are looking for

We'd also love you to bring;

• Certifications or suitable real world experience to cover Juniper JNCIP-SP, Nokia NRS II, Cisco CCNP (R&S, SP, DC).
• Good communication skills (both written and verbal) and the ability to adapt to technical and non-technical audiences (up to HoD/Director level).
• Process oriented skills for troubleshooting, problem solving and problem resolution.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency and technical based interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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