Partner Manager

As Partner Manager, you’ll play a pivotal role in shaping and strengthening Virgin Media O2’s strategic partner ecosystem. Working within IT Finance and Governance, you’ll be responsible for managing a portfolio of key technology partners, ensuring they deliver outstanding value, meet contractual commitments and support our wider business objectives. This is a highly visible role that combines relationship management, commercial oversight and governance to help maximise performance across our partner landscape.

You’ll work closely with internal stakeholders across technology, finance, procurement and legal teams to drive effective supplier governance, manage commercial performance and proactively address risks. From leading governance forums and supporting contract management activities to monitoring partner performance and identifying opportunities to optimise value, you’ll help ensure our partnerships remain effective, compliant and aligned to business priorities. Who we are At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage. We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys.

Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places.

You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.

Our ways of working
We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person.That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.

**Accessible, inclusive and equitable for all **

That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business.Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.

When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one. The must haves • Proven experience managing strategic supplier or partner relationships within a complex commercial environment
• Strong contract and commercial management experience, including governance and compliance activities
• Experience monitoring partner performance and managing commercial risks and escalations
• Ability to collaborate effectively with Procurement, Legal, Finance and Technology teams
• Degree qualified or equivalent, with professional accreditation achieved or in progress in a relevant field The other stuff we are looking for • Experience within a large-scale technology or telecommunications organisation
• Understanding of software asset management and supplier landscape management
• Experience supporting sourcing activities and change control processes
• Knowledge of partner billing, charge-back models and service credit management
• Ability to develop and maintain partner strategy documentation What's in it for you We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off.And there’s more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond. Next steps If this feels like a place where you can belong, we’d love to see what you can do. Once you apply, the next steps might include a call with a recruiter, a video interview, an interview with the hiring manager and a task or assessment.We’ll also ask about any adjustments you might need, and we’ll do our best to make them happen.We review applications and interview throughout the advert window, so it’s worth applying sooner rather than later. If you’re offered the role, the offer will be subject to background checks, including a criminal record check and, for some roles, a financial background check. LI-SB1