Head of Commercial - MVNO

Job Description

We’re looking for an experienced commercial leader to drive growth and profitability across VMO2’s Wholesale Mobile division. In this pivotal role, you’ll lead the commercial strategy for our largest UK MVNO partners, including our exciting new B2B relationship with O2 Daisy. You’ll apply strategic thought leadership, experienced negotiations, commercial competence, and team leadership to improve partner performance, build relationships, and compose lasting value. If you’re a confident communicator who thrives in complex, high-stakes environments and wants to shape the future of wholesale connectivity, this is your opportunity to make a real impact.

Key responsibilities & accountabilities

• Lead a team of Commercial Managers responsible for optimising income & keeping us contractually on track with our key wholesale partners.
• Drive high-value, high-complexity commercial negotiations with major MVNO partners.
• Analyse financial performance to advise both short- and long-term forecasting initiatives.
• Monitor IT & Network delivery to ensure contractual obligations are met.
• Resolve complex contractual issues and provide commercial leadership across ad hoc workstreams.
• Define and implement commercial strategies for wholesale channels to **improve** balanced returns for VMO2.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office; it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Extensive B2B commercial experience managing large and complex contracts.
• Proven track record defining and delivering successful commercial strategies.
• Demonstrated experience leading and developing high-performing commercial teams.

• Strong negotiation skills with direct experience managing partner relationships.
• Highly analytical, numerate, and proficient at providing insights and recommendations to senior stakeholders.

The other stuff we are looking for

We'd also love you to bring;

• Deep understanding of the UK mobile market and its underlying economics.
• A clear and confident communicator who can simplify complex information.
• Autonomous, driven, and proud of delivering high-quality outcomes.
• Collaborative approach, encouraging positive relationships both internally and externally.
• Passion for commercial innovation and continuous improvement.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include:

1. Telephone screening – An initial conversation with our Talent Partner to learn more about your background and motivations.
2. Teams interview – A virtual discussion with the Hiring Manager to explore your experience and commercial approach.
3. Final stage – An in-person interview with the Hiring Manager and key team members, including completion of a Saville Assessment.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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