Join Newport Vets4Pets as a Veterinary Care Assistant in a Full-Time role working 37.5 hours per week at location NP20 3AE. You will assist colleagues with non-clinical duties, maintain a welcoming atmosphere, and provide outstanding pet healthcare and customer service.
Requirements
No specific educational degree or minimum years of experience stated in the posting.
Must be friendly, welcoming, calm, attentive, and passionate about pets and customer service.
Skills & Responsibilities
Customer Service: Deliver exceptional care and be the friendly, welcoming face for clients and their pets visiting the practice.
Practice Support: Assist all colleagues with non-clinical duties to ensure the smooth daily running of the clinic.
Client Guidance: Provide guidance on practice services while remaining calm and attentive to client needs.
Potential transition routes: People from retail, customer service, or reception roles may bring strong interpersonal skills, alongside meeting the passion for helping people and pets required for this job.
Job description
Veterinary Care Assistant
We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Newport Vets4Pets. Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.
You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.
This is a Full-Time role working 37.5 hour per week.
If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.
The attributes required
You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
You are calm, attentive, and always focus on the clients’ needs.
You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
Benefits
5.6 weeks holiday
Life Assurance, 4 x Annual Salary
Contributory Pension Scheme
Cycle to work scheme
Exclusive company discounts and rewards, including 20% off at Pets at Home, The Groom Room and Vet Group
Location: NP20 3AE
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
