Receptionist

Join Our Team as a Receptionist and Be the Friendly Face of Our Practice!

Do you love meeting new people? Thrive in a busy, environment? Enjoy making a genuine difference to someone’s day — both two legged and four legged?

We’re looking for:

• A warm, enthusiastic, customer focused person to join our friendly practice.
• Previous customer service experience (reception experience a bonus!)
• Someone who can stay calm and organised even on the busy days
• You’ll be part of a supportive, down to earth team where every day is different — and you’ll never be bored!

This is a part time role and will include evenings and weekends on a rota basis.

Key Responsibilities

• Giving every client and their pet a warm, reassuring welcome
• Managing appointments with accuracy, efficiency, and compassion
• Keeping our reception looking professional, tidy, and inviting
• Handling phone calls and emails with confidence and kindness
• Supporting the team with administrative tasks such as filing and photocopying
• Processing payments smoothly and accurately
• Delivering outstanding customer care at every touchpoint

Benefits include (pro rata):

• A competitive experience-based salary
• Pension
• 28 days holiday
• Birthday leave
• Service based holiday entitlement increases
• Life insurance of 4 times annual salary for next of kin
• Pets at Home discount

To apply please send your CV and cover letter to Catherine.Denne@vetsforpets.com

We have updated our Candidate Privacy notice to take into account the introduction of the General Data protection Regulations. You can view the privacy notice by viewing it on our careers website http://www.myvetpractice.co.uk/about-us/candidate-privacy-notice/ Please confirm within your cover letter than you consent to us using your personal data in accordance with the candidate privacy notice.

Closing Date for applications: 8th November 2026
Location: PO14 1AN
We are an Equal Opportunities Employer