Immigration HR Assistant

Immigration People Assistant

People Services | Handforth, Cheshire | Hybrid role

23.4 Hours per Week (Flexible Working Pattern)

We're open to exploring different working patterns to suit the right person, although ideally we're looking for some afternoon cover on Tuesdays, Thursdays and Fridays.

Looking for a role where attention to detail changes lives?

At Pets at Home, we're building the world's best pet care platform for pets and the people who love them. Behind every successful colleague journey is a team that makes things happen—and we're looking for an Immigration People Assistant to join ours.

This is a fantastic opportunity for someone who enjoys organisation, problem-solving and helping people. You'll play a key role in supporting colleagues through the visa and sponsorship process, ensuring they receive a seamless experience while helping us maintain the highest standards of immigration compliance.

Whether you already have immigration experience or are looking to build on a strong administration or People Services background, we'd love to hear from you.

Within 12 months, this role will evolve into the wider People Operations Shared Services function and expose you to wider People/HR Operational processes.

What you'll be doing

• Supporting end-to-end sponsorship and Skilled Worker visa administration
• Preparing and managing immigration documentation with exceptional accuracy
• Maintaining audit-ready records and ensuring Home Office compliance
• Building strong relationships with hiring managers, practice owners and external immigration advisers
• Supporting sponsored colleagues through their onboarding journey, providing guidance and reassurance every step of the way
• Identifying opportunities to improve processes, simplify administration and enhance colleague experience
• Providing reporting, tracking and insights to support effective workforce planning

Who we're looking for

✔ Love organisation and have a keen eye for detail

✔ Enjoy juggling multiple priorities and deadlines

✔ Are confident communicating with a variety of stakeholders

✔ Can challenge constructively when something doesn't look right

✔ Enjoy finding ways to improve processes and make things better

✔ Want to develop your career within a People/HR environment

Previous experience within HR, People Services, right-to-work checks, immigration administration or compliance-driven environments would be beneficial, but just as important is the willingness to learn and a passion for delivering a great colleague experience.

Why join Pets at Home?

Because this role is about more than administration.

You'll help colleagues begin exciting new careers in the UK, support our growing business, protect compliance standards and become part of a friendly, supportive People team where your ideas and development are genuinely valued.

Ready to make a difference behind the scenes and help people build their future with Pets at Home? Apply today.

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect differences in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.

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