Join Bristol Abbeywood Vets for Pets as an Experienced Veterinary Care Assistant in this full-time role. Work 40 hours per week including early and late shifts, plus 1 in 4 weekends, with a salary of up to £28,000. Support the practice with non-clinical duties while delivering exceptional patient care and customer service.
Requirements
Previous experience as a Veterinary Care Assistant is essential.
Passion for delivering outstanding pet healthcare and exceptional customer service.
Friendly, welcoming, calm, and attentive demeanor with strong communication skills.
Skills & Responsibilities
Customer Service: Provide a friendly, welcoming environment and guide clients through practice services with a calm and attentive approach.
Practice Support: Assist colleagues with non-clinical duties to ensure the smooth day-to-day running of the purpose-built veterinary practice.
Patient and Client Care: Deliver high standards of care, comforting clients during difficult times and sharing in joyful practice visits.
Potential transition routes: People from customer service or retail roles may bring strong interpersonal skills, alongside meeting the requirement for a passion for pet healthcare and relevant assistant experience.
Job description
Experienced Veterinary Care Assistant
We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Bristol Abbeywood Vets for Pets practice. Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities. You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.
This is a Full Time role working 40 hours per week, including both early and late shifts. This role will include working 1 in 4 weekends. Offering a salary of up to £28,000.
Previous experience as a Veterinary Care Assistant is essential.
If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.
The attributes required
You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
You are calm, attentive, and always focus on the clients’ needs.
You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance. The salary for this role is national minimum wage. We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.
Location: BS34 7JL
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
