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United Utilities

Senior Project Manager (Delivery Manager)

Employment type:  Full time
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Job Description

The role:

As Senior Project Manager you will be accountable for leading the successful delivery of a comprehensive programme of works executed by UU’s Capital Delivery Organisation.

You’ll be taking on complex programmes and projects helping to upgrade infrastructure, cut carbon, and improve services for people across the North West – Are you up for the challenge?

This role is within the Better Rivers delivery programme, working on exciting Better Rivers projects that support our operations colleagues.

Key duties and responsibilities:

In the role of Senior Project Manager, you will lead project teams, ensuring quality and timeliness of delivery, and alignment with our organisational vision, sustainability targets, and eco-friendly reputation. Your leadership will be pivotal in navigating dynamic situations and influencing strategies within our capital programme. Collaborating with industry experts, you will address unique challenges and drive our success, aiding UU in achieving its goals.

In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and regulators, including Ofwat, Drinking Water Inspectorate, Environment Agency, and various Non-Governmental Organisations (NGOs).

  • Lead multi-disciplinary teams to deliver investment programmes of approx. C £10m -100m
  • Lead and mentor a team of project & design professionals ensuring delivery to TCQi with end to end accountability
  • Ensure projects are designed and delivered in a safe manner whilst maximising efficiencies and achieving business objectives
  • Develop, promote and maintain a safety culture to deliver excellent Health and Safety performance
  • Develop strong relationships with the leadership team to ensure the service being offered meets the expectations
  • Manage all risks and changes effectively and escalate/mitigate where feasible Issues affecting programme / project delivery
  • Develop and maintain resource plans alongside the functional leaders, ensuring appropriate resources are in place to deliver the workload
  • Ensure compliance with appropriate governance
  • Manage the relationship with the Supply Chain to successfully deliver projects, ensuring delivery to TCQi
  • Establish and lead a direct project team and indirectly secure contributions and cooperation from other stakeholders across the business
  • To manage and deliver reporting of progress against the overall programme directly to appropriate people and senior management
  • To work with internal senior stakeholders and teams to ensure they are aware of and aligned to programme requirements and, simultaneously, ensure that the programme is providing sufficient support for business areas to achieve their deliverables
  • To work with key internal teams such as but not limited to Environmental Planning and Innovation and Corporate Affairs to ensure appropriate interaction and identified outcomes, including NGOs, local councils, regulators and other third parties
  • To ensure regular updates are provided to the appropriate governance group

To be successful with your application, you’ll need to show that you meet the following essential criteria:

  • A demonstrable track record of successfully leading multi-discipline teams to deliver major infrastructure capital projects (£50m+). Within a client facing collaborative environment
  • Any of the following: CEng MICE, CIWEM, MSP/PRINCE2, MAPM ChPP, relevant qualification or equivalent skills, knowledge and experience
  • Hold a current UK/EU driving licence

It would also be great if you can demonstrate any of the following desirable criteria:

  • Wastewater Network Experience
  • Demonstratable knowledge and experience of sustainable drainage principles.
  • Experience of delivery in sustainable drainage system projects.

What we offer:

    • A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays
    • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
    • A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements
    • A comprehensive healthcare plan through our company-funded scheme
    • Car Allowance
    • Flexible and hybrid working

About United Utilities:

United Utilities’ (UU) mission is to deliver high-quality water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked #11 in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

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Working at United Utilities

Hybrid - 3 days in the office, 2 days from home

A little flex time

Company benefits

26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave – Up to 26 weeks leave at full pay
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave – Up to 4 weeks leave at full pay
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare – Only at our head office
Income protection
Flex spring

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Ensure statutory approvals are being obtained and maintained
  • Act as the ‘client’ representative under the CDM regulations
  • Produce and manage a project management plan for each project for which the role holder is responsible
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