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United Utilities

Process Operator

Salary:  £32,376 per annum
Location flexibility:  3 office days / week – 3 days in the office, 2 days from home
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Job Description

We’re looking for someone hands-on, team focused individual to help keep our wastewater treatment sites running smoothly.

Based on site, you’ll carry out essential tasks across a number of treatment sites, helping us meet important environmental, safety and customer standards. From taking samples and readings to cleaning and routine checks, your work will play a key part in protecting public health, the environment, and the communities we serve.

What You'll Be Doing:

  • Carrying out day-to-day operational and maintenance tasks across wastewater treatment processes.
  • Helping ensure our sites meet environmental regulations and performance targets.
  • Taking a hands-on approach to both planned and reactive work.
  • Adapting to change tasks and priorities as needed.
  • Carry out routine checks, inspections, and maintenance tasks across operational sites.
  • Support with investigations, root cause analysis, and implementation of corrective actions where required.
  • Contribute to continuous improvement initiatives to optimise contractors to deliver operational objectives.
  • Participation Standby rota required

What You'll Bring:

  • A full UK driving license is required.
  • Worked in a related industry with similar operational environments and technical demands.
  • Knowledge of environmental output standards, compliance requirements, and procedures.
  • Strong problem-solving skills and the ability to think on your feet.
  • Able to always follow processes and work safely.
  • Comfortable working in a physically active, hands-on role.
  • Willing to work outdoors in all weather conditions.
  • A flexible approach to work changing tasks and priorities.
  • Willingness and ability to work towards an accredited qualification relevant to the role.

This role may not be eligible for sponsorship

What You'll Get:

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

Salary - £32,376
Work Type - Onsite
Job Location - Northwich Wastewater Treatment Works, Winnington Avenue, Winnington, Cheshire, CW84EE
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

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Working at United Utilities

3 office days / week – 3 days in the office, 2 days from home

A little flex time

Company benefits

26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave – Up to 26 weeks leave at full pay
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave – Up to 4 weeks leave at full pay
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare – Only at our head office
Income protection
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