Location flexibility: 3 office days / week – 3 days in the office, 2 days from home
Hey there, we’re really sorry but this job is no longer available. Please take a look at our other roles, and check back again soon as we’re adding new roles all the time!
As a Process Controller, you'll play a vital role in ensuring the safe, efficient, and reliable production of water for our customers. Working as part of a skilled team of Process Controllers and Field Service Engineers, you'll be responsible for the operation, maintenance, and optimisation of our water production assets.
No two days are the same. Operating within a modern, fast-paced environment, you'll undertake a mix of proactive, planned, and reactive activities to keep our assets performing at their best. Through your efforts, you'll help us achieve key regulatory, customer, operational, and financial targets while maintaining the highest standards of safety and compliance.
This is an excellent opportunity for someone who enjoys problem-solving, thrives in an operational environment, and takes pride in delivering an essential service that makes a real difference to communities every day.
What you will be doing
Operating within a defined framework of Quality Assurance and Standard Operating Procedures (SOPS), you will be expected to build strong working relationships within the operational team, proactively identify operational challenges that could lead to compliance or customer service issues, and implement solutions to enhance the performance and efficiency of production assets.
Your key responsibilities will include:
Operating and optimising wastewater treatment site production and last in line pumping stations.
Maintaining the necessary skills, competence, and recency required for the role under the WATER LTO Scheme.
Completing scheduled cyclic tasks and documenting reactive tasks in a timely manner.
Delivering accurate, reliable, and comprehensive asset performance data.
Investigating recurring process issues and recommending effective solutions.
Participate in the area out-of-hours standby response rota (when fully trained).
Additionally, you will work towards achieving an accredited qualification or standard relevant to your role, along with completing various health and safety, technical, and behavioural training courses.
What we are looking for
To excel in this role, you must have strong numeracy skills, be proficient with computers, and adept at handling reporting and information recording across multiple platforms.
A minimum of five GCSEs at grades A-C (or equivalent), including Maths, English, and a Science or Technology subject **and be able to evidence these through certification, along with a full UK driving licence.
You should be able to work both independently and as part of a team, demonstrating resilience, self-motivation, and strong problem-solving abilities, as well as the necessary technical competence. Additionally, you must possess excellent diagnostic, planning, and organisational skills, effectively communicate information and data, and have a solid understanding of safe systems of work, statutory regulations and operational procedures.
Benefits
A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
A comprehensive healthcare plan through our company-funded scheme
MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
Best Doctors
Salary Finance
Wealth at Work courses
Deals and discounts
EVolve Car Scheme
Employee Assistance Plan
Mental health first aiders
ShareBuy
MORE Choices flexible benefits
Enhanced parental leave schemes
About Us
Salary - £40,232 Work Type - Onsite Job Location - Wigan Wastewater Treatment Works, Deans Lane, Hoscar, Nr Ormskirk, L40 4BL Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Working at United Utilities
3 office days / week – 3 days in the office, 2 days from home
A little flex time
Company employees:
7,500
Gender diversity (m:f):
65:35
Hiring in countries
United Kingdom
Office Locations
Company benefits
26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave – Up to 26 weeks leave at full pay
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave – Up to 4 weeks leave at full pay
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
#2 BEST EMPLOYEE WELLBEING
