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United Utilities

Process Controller

Salary:  £40,232 per annum
Location flexibility:  3 office days / week – 3 days in the office, 2 days from home
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Job Description

Are you someone who thrives in a hands-on environment, enjoys problem-solving, and wants to make a real difference? Join a skilled, supportive team playing a key role in running waste into renewable energy-helping power communities while protecting the planet.

As a Process Control Technician, you’ll be based on site and work as part of a close-knit operations team, carrying out a mix of proactive, planned and responsive tasks to ensure our energy-from-waste processes run safely, efficiently, and compliantly. This is a role where no two days are the same-and where your actions have real impact.

You’ll work within clear quality and safety frameworks and build strong working relationships across the site, helping spot and solve issues that could affect compliance, performance or environmental targets. Whether your maintaining equipment, optimising plant performance, or contributing to continuous improvement, you’ll be part of something meaningful-and you’ll be supported to grow across different parts of the operation.

What You'll Be Doing:

  • Operation and optimisation of Wastewater treatment sites and Last in Line Pumping Stations
  • Completing on time planned workload of cyclic tasks and the recording of reactive tasks.
  • Completing weekly reviews and providing input and support where required
  • Providing reliable, accurate and complete asset performance information.
  • Analysing and recommending solutions to recurring process problems.
  • You will be required to work towards an accredited qualification or standard that is relevant to your role in addition to a number of other health and safety, technical and behavioural training courses.
  • Working towards and maintaining an accredited qualification relevant to your role, alongside health and safety, technical and behavioural training programmes.
  • Coordinating and supervising contractors on site to ensure all work is completed safely, compliantly and in line with operational standards.

This role may not be eligible for sponsorship

What You'll Bring:

  • Full UK driving license is essential, as you may need to travel to and between sites as part of the role.
  • A sound level of practical or hands-on experience in an operational, engineering or process-based environment.
  • Ability to follow standard operating procedures (SOP’s) health & safety rules and environmental guidelines.
  • Strong awareness of working safely in a site-based or industrial setting.
  • Proactive mindset with the ability to spot and respond to potential issues.
  • Willingness to learn and build technical knowledge relevant renewable and waste treatment processes.
  • Strong team player who communicates well with others across different roles.
  • This role will require out of hours standby.

What You'll Get:

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

Salary - £40,232
Work Type - Onsite
Job Location - Knutsford Wastewater Treatment Works, Off Knutsford Road, Shawheath, Knutsford, Cheshire, WA16 7PS
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

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Working at United Utilities

3 office days / week – 3 days in the office, 2 days from home

A little flex time

Company benefits

26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave – Up to 26 weeks leave at full pay
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave – Up to 4 weeks leave at full pay
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare – Only at our head office
Income protection
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