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United Utilities

Process Controller (Bioresource)

Salary:  £40,232 per annum
Location flexibility:  3 office days / week – 3 days in the office, 2 days from home
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Job Description

Process Controller | Blackburn | £40,232

Are you someone who enjoys understanding how processes work, analysing performance data, and making decisions that keep operations running safely and efficiently? Join United Utilities' Blackburn Bioresources Team as a Process Controller, where you'll play a key role in overseeing and optimising critical sludge treatment and bioresources processes.

This is an opportunity to join a well-established and experienced operational team responsible for safely managing and improving site performance. Working closely with fellow Process Controllers, Field Service Engineers, and operational colleagues, you'll help ensure assets operate reliably, environmental standards are maintained, and operational targets are achieved.

No two days are the same. You'll be at the heart of the operation, monitoring plant performance, responding to changing conditions, troubleshooting process issues, and identifying opportunities to improve efficiency. If you enjoy problem-solving, taking ownership, and working in a role where your decisions have a direct impact, this could be the perfect fit.

What You'll Be Doing

  • Operating and optimising site processes to deliver safe, reliable, and compliant performance across bioresources operations.
  • Monitoring plant performance, interpreting operational data, and identifying trends to maximise efficiency and minimise operational risk.
  • Completing planned operational activities while effectively managing and responding to reactive tasks and process events.
  • Producing accurate asset and process performance information to support operational decision-making.
  • Investigating recurring process issues, identifying root causes, and implementing or recommending sustainable improvements.
  • Working collaboratively with operational, maintenance, and technical teams to deliver performance, compliance, and business objectives.
  • Participating in ongoing training and development, including accredited qualifications and technical learning programmes.

What You'll Bring

  • Strong numerical, analytical, and diagnostic skills, with the ability to interpret data, identify trends, and make sound operational decisions.
  • The ability to remain calm, resilient, and focused in a fast-paced operational environment, using a methodical approach to problem-solving.
  • Strong planning, organisational, communication, and IT skills, with the ability to work effectively both independently and as part of a wider team.
  • A proactive mindset, a commitment to continuous learning, and an understanding of the importance of health, safety, environmental compliance, and operational procedures.
  • A full UK driving licence.

Why This Role

This role offers the opportunity to develop specialist operational expertise within a critical part of United Utilities' wastewater and bioresources operation. You'll gain hands-on experience managing complex treatment processes, building a deep understanding of how assets, systems, and operations work together to deliver essential services.

You'll be trusted to make decisions, solve problems, and take ownership of plant performance while benefiting from the support of an experienced and collaborative team. As your knowledge grows, you'll have opportunities to develop your technical expertise, gain recognised training, and broaden your understanding of operational process control.

Most importantly, you'll be joining a team that values teamwork, knowledge sharing, and continuous improvement, giving you the chance to build a rewarding long-term career while making a genuine difference to the communities we serve.

Benefits

  • 26 days’ annual leave, rising by one day for each completed holiday year (served up to a maximum of 30days) plus 8 bank holidays
  • Competitive pension with up to 14% employer contribution and life cover
  • Performance related bonus of up to 7.5% plus recognition awards
  • Company funded healthcare plan and wellbeing support including mental health resources and Employee Assistance Programme
  • Access to discounts, gym savings, and flexible benefits through MORE Choices
  • Financial wellbeing support including Salary Finance and Wealth at Work
  • Electric vehicle scheme and ShareBuy options
  • Enhanced parental leave

If you're a proactive problem-solver who enjoys working in a fast-paced operational environment, this is your opportunity to develop specialist expertise, make confident decisions, and play a key role in delivering essential services every day. We'd love to hear from you.

Note: At United Utilities, we believe people are more than just applications. Every application is personally reviewed by our recruitment team and hiring manager. We do not use AI or automated screening tools to assess applications.

Apply

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Working at United Utilities

3 office days / week – 3 days in the office, 2 days from home

A little flex time

Company benefits

26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave – Up to 26 weeks leave at full pay
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave – Up to 4 weeks leave at full pay
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare – Only at our head office
Income protection
Apply

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Company employees:

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Gender diversity (m:f):

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Hiring in countries

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Office Locations