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United Utilities

Portfolio Manager (Technology)

Employment type:  Full time
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Job Description

About us

Portfolio Manager (Technology)

📍 Location: Lingley Mere, Warrington (Hybrid Working, 3 days onsite)
💰 Salary: Competitive + £5,000 Car Allowance + Up to 20% Bonus

Shape the Future of Technology at United Utilities

At United Utilities, we're investing in technology that helps us deliver essential services to millions of customers across the North West. As our new Portfolio Manager (Technology), you'll play a pivotal role in ensuring our technology investments deliver real value, balancing innovation, operational excellence and strategic priorities across both IT and Operational Technology (OT).

This is a highly visible leadership role where you'll oversee across the technology portfolio, ensuring a clear pipeline of maintenance and change initiatives is prioritised, optimised and delivered successfully. Working closely with Architects, Product Leaders and senior stakeholders across the business, you'll help shape the technology roadmap whilst ensuring benefits are realised and investments deliver maximum value.

You'll have responsibility for portfolio planning, governance, resource capacity planning, budget oversight and team leadership, providing a critical link between business strategy and technology delivery.

The role

As Portfolio Manager, you'll take ownership of the full technology change lifecycle, from ideation and prioritisation through to benefits realisation.

Key responsibilities include:

  • Leading portfolio prioritisation and planning to ensure technology investment is focused on the initiatives that create the greatest business value.
  • Developing and maintaining strategic technology roadmaps of demand across both maintenance and enhancement activities.
  • Driving effective governance, financial approvals and capacity planning to support successful portfolio delivery.
  • Managing budgets, forecasting costs and conducting scenario planning to balance investment, risk and delivery outcomes.
  • Identifying, tracking and realising business benefits from technology initiatives.
  • Working closely with architects, product teams and business stakeholders to align demand with strategic objectives.
  • Providing commercial insight and horizon scanning to support future planning and investment decisions.
  • Collaborating with procurement teams, suppliers and framework partners to ensure the right resources and capabilities are available.
  • Supporting annual planning and AMP cycles, ensuring technology services are positioned to meet future business needs.
  • Driving continuous improvement by identifying delivery trends, challenges and opportunities to enhance performance.
  • Taking a portfolio-wide view across Technology Services to optimise delivery and maximise value.

About You

We're looking for an experienced portfolio leader who combines strategic thinking with strong commercial awareness and exceptional stakeholder management skills.

You'll bring:

  • Significant experience managing complex technology portfolios across both Agile and Waterfall environments.
  • Proven leadership experience, including line management and developing high-performing teams.
  • Strong commercial acumen, including budget management, investment planning and resource forecasting.
  • Experience influencing senior stakeholders and operating effectively within complex matrix organisations.
  • The ability to balance competing priorities and make informed decisions that maximise portfolio value.
  • A strong understanding of governance, benefits management and portfolio optimisation.
  • Experience advising businesses on future technology demand and translating strategy into actionable delivery roadmaps.
  • Excellent communication and relationship-building skills, with the ability to engage technical and non-technical audiences alike.
  • A collaborative leadership style with a passion for coaching, mentoring and developing teams.
  • The confidence to challenge constructively, drive improvement and influence decision-making.

Why Join United Utilities?

You'll be joining a supportive and highly respected technology leadership team that plays a key role in shaping the future of our organisation. This is an opportunity to influence significant technology investment decisions, develop a growing team and help deliver services that make a real difference to communities across the North West.

In return, we offer an excellent rewards package including:

✅ 26 days annual leave, increasing to 30 days with service, plus bank holidays
✅ Up to 14% employer pension contribution
✅ £5,000 car allowance
✅ Up to 20% annual bonus
✅ Private healthcare
✅ Share schemes
✅ Enhanced parental leave
✅ Flexible benefits package
✅ Employee wellbeing programmes and support

Ready to make an impact?

If you're a commercially minded technology portfolio leader who thrives on shaping strategy, influencing investment decisions and developing high-performing teams, we'd love to hear from you.

Apply today and help us deliver technology that keeps the North West thriving.

Apply

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Working at United Utilities

Hybrid - 3 days in the office, 2 days from home

A little flex time

Company benefits

26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave – Up to 26 weeks leave at full pay
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave – Up to 4 weeks leave at full pay
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare – Only at our head office
Income protection
Flex spring

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Gender diversity (m:f):

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Hiring in countries

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