Operations Assistant

Job Description

The role:

We have an exciting opportunity for an Operations Assistant to join the Merseyside Wastewater Process Team. This is a varied and integral position where you will support both the Management and Process Field Teams with essential administrative and operational tasks, helping to ensure the smooth day-to-day running of site activities.

As a key point of coordination, you will manage purchasing, support financial processes, facilitate communication across teams and suppliers, and help maintain an organised and efficient working environment. This role is ideal for someone who thrives in a fast-paced, hands-on position and enjoys balancing multiple priorities.

What you’ll be doing:

• Providing administrative support to the Area Management Team and local managers as required
• Raising purchase orders for equipment, PPE/workwear, and ad hoc services
• Supporting field staff with purchasing requests and ensuring orders are receipted in a timely manner
• Maintaining accurate records of PPE issuance and site inventory
• Supporting financial processes, including journals, accruals, and basic financial analysis
• Organising meetings, briefings and team events, including booking rooms and managing communications
• Coordinating onboarding requirements for new starters and apprentices (equipment, system access, etc.)
• Acting as a point of contact for site-related queries and materials (e.g. posters and notices)
• Keeping site notice boards and departmental contact lists up to date
• Booking training for team members as required
• Supporting the organisation of open days, away days and other team activities
• Providing cover for other Operations Assistants during absence (e.g. holidays or sickness)

This role may not be eligible for sponsorship

What you'll bring:

• Strong organisation and multitasking skills
• Self-motivated with a proactive approach
• Excellent attention to detail and accuracy
• Clear and confident communication skills
• Strong interpersonal and teamwork abilities
• Good written and verbal communication
• Proficiency in Microsoft Office
• Flexibility to travel between sites

Full UK driving licence is required for this role

What we offer:

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Salary - £29,122
Work Type - Onsite
Job Location - Sandon Dock Wastewater Treatment Works, Sandon Dock, Regent Road, Liverpool, Merseyside, L3 0BE
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.