Drainage Delivery Engineer

Job Description

Salary - £51233
Work Type - Onsite
Job Location - Rochdale Wastewater Treatment Works, Roch Valley Way, Rochdale, OL11 4QH
Role Type - Permanent
Employment Type - Full Time
Working Hours -

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

The Role

To act as the custodian of the drainage for their respective area and will be responsible for improving the overall performance in collaboration with their respective Drainage Performance Engineer including monitoring operational spend and deciding on most cost effective solution, to enable proper network management.

To ensure reactive resolution and customer satisfaction identifying high risk needs which require further focus to prevent repeat. To champion resolution (within reason) to significantly reduce the volume of reactive work currently undertaken in their area. In order to do this the Drainage Delivery Engineer will have to understand the day-to-day reactive work being undertaken in the Drainage area to drive improvement and prompt resolution, as well as working in collaboration with the Drainage Performance Engineer suggesting analysis of a range of performance / predictive data to proactively manage the network and enable proper network management.

What You Will Be Doing:

• Regulatory compliance & safety: Ensure full adherence to wastewater policies, Environment Agency regulations, and health & safety standards, acting as the responsible person for network activities.
• Performance improvement & incident reduction: Enhance drainage and asset performance through proactive planning, technical input, and initiatives to reduce flooding, pollution, and repeat incidents.
• Data accuracy & reporting: Maintain reliable, accurate, and complete regulatory records (e.g. WIRS), contribute to reports, and keep risk management databases up to date.
• Stakeholder & customer management: Build strong relationships, handle communications, respond to incidents and enquiries, and work to improve customer satisfaction and reduce complaints.
• Operational oversight & support: Manage incidents (including major events), support field teams, monitor budgets and follow-up work, and identify investment or maintenance needs across the network.

What We Are Looking For:

• Qualifications & industry knowledge: HNC in Civil or related field is essential (degree desirable), with strong expertise in sewer operations, maintenance, sewerage law, pumping stations, and regulatory frameworks (Ofwat, CDM, NRSWA, Confined Spaces).
• Health, safety & compliance awareness: Solid understanding of health & safety standards and wastewater policies, ensuring safe and compliant working practices.
• Technical & analytical capability: Strong problem-solving, analytical, budget awareness, and cost estimation skills, with the ability to identify improvements and opportunities.
• Communication & stakeholder engagement: Excellent interpersonal, communication, influencing, and customer service skills, with the ability to collaborate across teams and external organisations.
• Personal effectiveness & operational skills: Highly organised, able to work under pressure, manage time effectively, use initiative, produce reports/presentations, and proficient in IT systems, with a full UK driving licence.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.