TUI Group • Luton, United Kingdom

Senior Safety & Compliance Coordinator

Employment type:  Full time


A little flex time

Job Description

TUI Group is the world’s number one integrated tourism business. Within TUI Group, TUI Airline regroups all airline activities across UK, Nordics, Belgium, The Netherlands, Germany, Spain, Morocco, France, and the Dutch Antilles. Airline Operations is a function within our airline organisation responsible for the safe and punctual delivery of the full flying programme according to planning schedules and budgets. The Airline Operations function operates as a multi-disciplinary team of experts driving efficiency and innovation.

The Performance and Analysis function is responsible for supporting the Management team in the safety & compliance aspects of the TUI Operations Control Centre (TOCC) and all their functions across the 5 AOCs.

As the TOCC Senior Safety & Compliance Co-Ordinator you will work as a key member of the Operational Planning department, you will be responsible for monitoring Safety and Compliance standards across the TOCC through continuous improvement of processes and working with Stakeholders across all areas to understand how this can be achieved. This role will be responsible for being one of the subject matter experts and sharing knowledge in regulatory, UK CAA, IOSA and EASA requirements, including any changes, and ensuring that colleagues across the TOCC are kept aware of any regulatory changes and what this means for them in their day-to-day roles.

In this role, you’ll report to the TOCC Performance and Analysis Manager.

Applicants should anticipate being present at the Luton office at least two times per week.

Applications close 6th May 2024


As TOCC Senior Safety & Compliance Co-Ordinator you’ll be responsible for:

  • Manage and assist the Department Quality System (DQS) self-auditing process for TOCC, facilitating continuous improvement of procedures through review and feedback.

  • Provide expertise and support to Departmental Quality Representatives across airlines, ensuring alignment and improvement.

  • Ensure TOCC teams have current procedural and operational instructions by continually reviewing and updating the TOCC Procedures Manual.

  • Maintain compliance with timelines and priorities, overseeing and completing departmental audits on schedule.

  • Ensure AOC compliance for TOCC, consistently meeting regulatory requirements for TUI Airline.

  • Participate in projects and initiatives to improve standards and performance across TOCC.

  • Proactively monitor and assess regulatory requirements (IOSA, EASA, national authorities) for TOCC compliance.

  • Lead review cycles, recommend process changes based on regulatory updates, and oversee implementation.

  • Chair meetings in absence of Performance and Analysis Manager, ensuring stakeholder alignment and timely follow-up.

  • Investigate internal safety reports, identify trends, and discuss findings with management for necessary actions.

  • Monitor and escalate action items, ensuring resolution and barrier removal.

  • Represent TOCC at Safety Action Groups, providing updates on safety investigations and broader analysis.

  • Share knowledge and collaborate with AOC Safety and Compliance Teams to ensure effective safety practices.

  • Collaborate with TOCC Training Manager to implement regulatory changes and safety actions effectively.


  • Previous experience in Safety & Compliance within an Operational Airline environment is essential.
  • Strong attention to detail and accuracy.
  • Proficient in IT systems, adaptable to evolving technologies.
  • Commercially and financially aware with aviation operational, technical, and regulatory knowledge.
  • Capable of collecting, analysing, and presenting data.
  • Understanding of Safety Management systems and root cause analysis is beneficial.
  • Effective workload prioritization and time management to meet deadlines.
  • Excellent communication, influencing, and interpersonal skills across all levels internally and externally.
  • Cultural sensitivity and adaptability to achieve goals.
  • Flexible and responsive to rapidly changing commercial or operational circumstances.
  • Proficient in business English, spoken and written, with potential for international travel.


  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Discretionary Bonus Scheme
  • Private Medical Insurance, single cover with option to add dependants
  • Permanent Health Insurance
  • Excellent rates with foreign exchange
  • Pension scheme and life assurance

We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.​

We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email

We really value your interest in TUI and will be back in touch with you shortly after the application closing date.

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
L&D budget
Personal development days
Mental health days
Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)


Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, USA

Hiring Countries





Dominican Republic
















United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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