RPA System Administrator

Job Description

The RPA System Administrator is responsible for the daily operation, maintenance, and administration of the Robotic Process Automation (RPA) infrastructure and systems within the UiPath Orchestrator framework. This role ensures the smooth functioning of automated processes, provides technical support, and coordinates with development teams to maintain optimal system performance.

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Work location: This role is based in our office in Novation City, in Sousse.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Ensure stable RPA operations through daily robot monitoring, issue resolution, robot start/stop activities, backup support, and ongoing maintenance of automated production environments. RPA has been categorized as a Pio 2 system, for which an 8-hour restoration time has been agreed. RPA is essential for the finance department and other areas to function.
• Ensure compliance with security and data protection requirements, including the General Data Protection Regulation (GDPR), to avoid penalties imposed by the government.
• Responsibilities include managing RPA infrastructure and production resources, including licenses, virtual machine capacity, management server updates and server configuration, such as folders, assets, users and SSO settings. The role will ensure that TUI uses resources in the most effective and cost-efficient way.
• Support secure access and system governance by handling Office 365 app access changes, reviewing access requests, validating ERP authorizations, and contributing to audit and compliance activities.
• Coordinate deployments, upgrades, and technical changes by introducing new robots into production, supporting software and platform upgrades, and working with internal teams and technology providers on implementation and performance improvements.
• Administer and maintain the RPA platform by managing robot application patching, robot setup including VDI, UiPath-related configurations, and overall Office 365 environment support.

ABOUT YOU

• University degree or appropriate training in Information Technology, System Administration, Informatics, or comparable practical experience in IT operations or automation support min 2 years experience.
• Experience with UiPath or other RPA solutions, Microsoft server and client operating systems, Microsoft Office applications, IT infrastructure and application development basics
• Good understanding of IT infrastructure, access management, application support, and production environments.
• Knowledge of ERP and business systems such as SAP, QAD, SharePoint, or similar platforms is an advantage.
• Ability to work effectively in a global matrix, multi-geography, multi-cultural environment.
• Fluent in English, German language skill is a plus.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.