Product Designer (Sales Solutions)

Job Description

This role sits within Product Design in our Sales Solutions Division and reports to a Design Lead.

You will drive measurable customer and commercial outcomes across TUI’s digital sales channels by applying rigorous, research-led and data-informed design thinking to end-to-end experiences. You’ll own design across a key part of the sales journey — pre-booking, booking, or post-booking — across web, app, and retail-supported channels, working within the strategic direction set by your Design Lead.

This role is for a designer who combines high-quality craft with strong analytical thinking: someone as comfortable framing problems through research and funnel analysis as they are refining interaction patterns, and who thrives in a product organisation actively evolving how it builds and measures value.

ABOUT THE JOB

• Own design across a defined product area — from problem definition and discovery through to delivery and optimisation — ensuring design decisions are explicitly connected to product strategy, customer needs, and commercial objectives.
• Apply structured design thinking methodologies to frame problems, generate hypotheses, and explore solutions — grounding decisions in qualitative research, quantitative data, and business context.
• Design high-quality interfaces and interaction patterns that are usable, accessible, and commercially effective, contributing to and evolving TUI’s design system to ensure consistency at scale.
• Use research and data as core inputs, not validation after the fact — partnering on user research, interrogating analytics, interpreting live performance data, and translating insights into clear design actions.
• Think beyond individual screens or features, understanding how your product area fits within the end-to-end sales journey, where key commercial levers sit, and how design decisions impact conversion, retention, and long-term customer value.
• Act as a strong design partner within your product team — influencing prioritisation, shaping problem statements, and collaborating closely with Product and Engineering to define what gets built and why.
• Measure outcomes — defining success metrics with your team, evaluating design impact post-launch, and iterating based on evidence rather than opinion.

ABOUT YOU

• You have a strong portfolio of digital product design work that demonstrates end-to-end ownership — including discovery, research, decision-making, trade-offs, and measurable outcomes, not just polished UI.
• You are an accomplished product designer with a high bar for UX & UI quality, and you can clearly explain why design decisions were made, supported by research insights and data.
• You have experience owning design across meaningful product areas or journeys, working within cross-functional product teams where designers are expected to influence strategy and outcomes, not just execution.
• You are fluent in working with evidence — comfortable analysing user research, behavioural data, conversion metrics, and commercial performance to identify problems, test hypotheses, and assess impact.
• You understand and actively use design systems to accelerate delivery and maintain coherence, while knowing when thoughtful evolution is required.
• You design with implementation in mind — you understand front-end technologies, platform constraints, and delivery trade-offs well enough to collaborate effectively with engineers and make pragmatic, scalable decisions.
• You are deeply curious about both customers and the business, and motivated by improving experiences in ways that can be demonstrably measured and validated.

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.