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TUI Group • Luton, United Kingdom

Merchandising & Promotions Manager - 6 Month Fixed Term Contract

Employment type:  Contract
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Job Description


We're looking for a Merchandising & Promotions Manager to bring our digital platforms to life and support sales performance across the UK&I region.

You'll execute merchandising strategies, coordinate promotional campaigns, and help create compelling online experiences that drive conversion and meet customer expectations.

The role will be published until Tuesday 21st July

Please note this is a 6 month Fixed Term Contract

ABOUT OUR OFFER

  • Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
  • Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
  • A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
  • Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
  • Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

    ABOUT THE JOB

  • You'll execute merchandising plans for web platforms within your assigned area, applying established governance frameworks to create exceptional customer experiences and coordinating activities across channels including app.
  • Monitoring performance across web sales is central to your role, where you'll collect and analyse traffic, conversion, and booking data to provide insights and identify optimization opportunities.
  • Supporting the planning and delivery of sales campaigns ensures alignment with commercial strategy and brand positioning, while collecting data on campaign effectiveness informs future planning.
  • You'll coordinate the execution of online discount, promotion, and offer strategies, working with commercial teams to ensure promotional approaches support business objectives and drive initiatives.
  • Working with the Sales Optimisation, Personalisation & Digital Change team, you'll prioritise, implement, and track merchandising testing activities to support data-driven decision making and establish best practices.
  • You'll contribute to initiatives that accelerate digital growth, gathering insights into performance trends and providing input to digital roadmaps to ensure merchandising capabilities support business objectives.

    ABOUT YOU


From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

#LI-OR1 #LI-HYBRID

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Company benefits

Accrued annual leave
Adoption leave – In the UK, an enhanced pay scheme if you’re on maternity, adoption, partner or shared parental leave along with additional support as you begin your new family adventure.
Annual bonus
Annual pay rises
Bank holiday swaps
Neurodiversity assessment – As part of our private medical cover (available to eligible colleagues), you'll get access to Neurodiversity Assessment and Support for you and eligible family members aged 7 and over
Buy or sell annual leave
Car allowance
Career and family coaching
Carer’s leave
Charity donation scheme
Chill out zone
Cinema discounts
Coaching
Coffee discounts – Subsidised Costa coffee in our Luton, UK office.
Collaboration spaces – In Luton - Brand-new games area with a pool table which doubles as a ping pong table, a darts board, an air hockey table and sofa seats
Company freebies
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Dental coverage
Eldercare services
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts
Employee recognition scheme – Regular recognition across the year.
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Eye Care Support
Faith rooms
Financial advice
Financial coaching
Further education support
Gym membership
Hackathons
Health insurance
In house training – Whole host of global learning opportunities available to all colleagues to sign up to monthly.
L&D budget
Language lessons
Learning platform
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health platform access
Mentoring
Neonatal leave
On-site catering
On-site wellness room – In Luton - wellbeing room dedicated to physical and mind wellbeing which complements our existing male and female faith and reflection rooms
Open to part time work for some roles
Personal development days
Physiotherapy
Pregnancy loss leave
Pregnancy support
Private GP service – 24/7 virtual GP available as part of our EAP in the UK&I.
Religious celebration leave
Restaurant discounts
Sabbaticals
Salary sacrifice
Share options
Shared parental leave
Teambuilding days
Travel credit
Travel insurance
Volunteer days
Will writing
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Work from home budget – For our remote colleagues.
Health cash plan
Health assessment
Mental health support
Women’s health support
Study support
Ergonomic workstations
On-site barista – Costa coffee on offer in our Luton, UK office.
Modern office – Brand-new office opening in Autumn 2026 for UK colleagues based in Luton.
On-site shower
Private booths
Secure on-site parking
Additional voluntary pension contribution
Death in service
Legal consults
Open to compressed hours
Women’s health leave
Professional subscriptions
Personal development budgets

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

Hiring in countries

Andorra

Aruba

Austria

Belgium

Bulgaria

Caribbean Netherlands

Costa Rica

Croatia

Curaçao

Dominican Republic

Egypt

Finland

France

Awards & Accreditations

1st - Most Flexible Company

1st - Most Flexible Company

Flexa awards 2026
Best Work-Life Balance

Top 5 - Best Work-Life Balance

Flexa awards 2026
1st - Best Career Progression

1st - Best Career Progression

Flexa awards 2025
2nd - Most Flexible Company

2nd - Most Flexible Company

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Most Inclusive Company

Most Inclusive Company

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024

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  • You bring proven experience in digital merchandising, eCommerce, and online sales, preferably within the travel industry or similar, with understanding of how to optimize digital platforms for conversion.
  • Your commercial awareness helps you understand priorities and how they translate into merchandising and promotional strategies.
  • You have experience using several Content Management Systems and digital web/app systems effectively.
  • Experience in supporting digital sales campaigns and creating effective offers and promotions is part of your background.
  • You're a strong team player with the ability to work effectively with others, experienced in collaborative planning and execution of initiatives.
  • Good communication skills enable you to build relationships across commercial, marketing, and technology teams, while your adaptability helps you navigate changing priorities in a dynamic digital environment.
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