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TUI Group • Southampton, United Kingdom

Hotel Refurbishment Manager

Employment type:  Full time
Salary:  £37,000 – £40,000 per annum
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Job Description

Are you passionate about creating exceptional spaces on cruise ships? As our Hotel Refurbishment Manager at TUI, you'll play a crucial role in implementing and managing hotel refurbishment strategies across the Marella Cruises fleet, ensuring our vessels maintain the high standards our guests expect.

You will be required to work in our Southampton office on average one day per week.
The role will be published until 4th May.

Salary package of £37,000 to £40,000 per annum, reflecting your experience and skills.

ABOUT OUR OFFER
• Personal benefits: Attractive salary, bonus schemes, extensive (travel-related) benefits, extensive support for (mental) well-being and more.
• Flexible working: Work is something you do, not a place you go. We encourage a healthy work-life balance within a dynamic, flexible working environment.*
• A career to shape: Access to the TUI Learning hub and 'level-up' to pursue ambitions.
• Expand your network: We encourage international collaboration and the opportunity to work on international projects/in international teams.
• Community: Be involved in local good causes and sustainability initiatives such as the TUI Care Foundation.

ABOUT THE JOB
• You'll manage hotel refurbishment projects from initial scoping through to delivery of the final product, ensuring high-quality results that enhance our guests' experience.
• Working alongside the technical operations team, you'll develop a robust strategy for training and skills checks of specific trained specialists and dedicated riding crews to be deployed around the fleet.
• We'll rely on you to collaborate with technical and hotel teams to define standards of repair and defect reporting, ensuring these standards are consistently met across all vessels.
• Together with the Senior Hotel Refurbishment Manager, you'll define project scopes for riding teams and ensure correct materials and tools reach vessels ahead of deployment.
• As signage coordinator, you'll handle all vessel signage requirements, liaising effectively with our product and brand teams to maintain consistent branding.
• Your expertise will help develop and implement standardization of hotel refurbishment materials and equipment, maintaining a comprehensive catalog to ensure consistency across the fleet.

ABOUT YOU
• You have a recognised qualification and/or period of role-based training from either marine design or hotel refurbishment industry and related trades.
• We're looking for someone with proven experience in planning and providing logistical support in managing contractor trades.
• You bring a willingness and genuine interest in developing and expanding existing expertise and applying it to enhance the customer product offering on Marella Cruises ships.
• Knowledge and understanding of the constraints and legislation involved in marine industry projects is essential for this role.
• You possess a broad working knowledge of equipment and materials manufacturers and suppliers supporting the marine hotel refurbishment industry.
• Strong communication skills are vital as you'll be collaborating with various stakeholders including the Head of Technical Operations, Hotel Operations Team, and Customer Experience department.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.


We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

#LI-CH1 #LI-Hybrid

Company benefits

Accrued annual leave
Adoption leave – In the UK, an enhanced pay scheme if you’re on maternity, adoption, partner or shared parental leave along with additional support as you begin your new family adventure.
Annual bonus
Annual pay rises
Bank holiday swaps
Neurodiversity assessment – As part of our private medical cover (available to eligible colleagues), you'll get access to Neurodiversity Assessment and Support for you and eligible family members aged 7 and over
Buy or sell annual leave
Car allowance
Career and family coaching
Carer’s leave
Charity donation scheme
Chill out zone
Cinema discounts
Coaching
Coffee discounts – Subsidised Costa coffee in our Luton, UK office.
Collaboration spaces – In Luton - Brand-new games area with a pool table which doubles as a ping pong table, a darts board, an air hockey table and sofa seats
Company freebies
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Dental coverage
Eldercare services
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts
Employee recognition scheme – Regular recognition across the year.
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Eye Care Support
Faith rooms
Financial advice
Financial coaching
Further education support
Gym membership
Hackathons
Health insurance
In house training – Whole host of global learning opportunities available to all colleagues to sign up to monthly.
L&D budget
Language lessons
Learning platform
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health platform access
Mentoring
Neo-natal leave
On-site catering
On-site wellness room – In Luton - wellbeing room dedicated to physical and mind wellbeing which complements our existing male and female faith and reflection rooms
Open to part time work for some roles
Personal development days
Physiotherapy
Pregnancy loss leave
Pregnancy support
Private GP service – 24/7 virtual GP available as part of our EAP in the UK&I.
Religious celebration leave
Restaurant discounts
Sabbaticals
Salary sacrifice
Share options
Shared parental leave
Teambuilding days
Travel credit
Travel insurance
Volunteer days
Will writing
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Work from home budget – For our remote colleagues.
Health cash plan
Health assessment
Mental health support
Women’s health support
Study support
Ergonomic workstations
On-site barista – Costa coffee on offer in our Luton, UK office.
Modern office – Brand-new office opening in Autumn 2026 for UK colleagues based in Luton.
On-site shower
Private booths
Secure on-site parking
Additional voluntary pension contribution
Death in service
Legal consults

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

Hiring in countries

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Office Locations

Awards & Accreditations

1st – Career Progression

1st – Career Progression

Flexa awards 2025
2nd – Flexible

2nd – Flexible

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024

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