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Token.io • London/Berlin/Remote UK or Germany

VP Risk & Compliance

Employment type:  Full time
8.7

/10

Transparency Ranking

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top 3 scores:
95%

Location flexibility

86%

Role modelling

85%

Autonomy

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Job Description

Token.io is the leading account to account (A2A) payment provider in the UK and the EU. Leveraging open banking, Token has built a payments network for "pay by bank" in twenty countries across Europe. Token uses an indirect strategy and provides infrastructure to launch A2A payments for the worlds largest payment companies. Customers of Token include Mastercard, HSBC, BNPP, Global Payments, Fiserv, Square, ACI, Paysafe, Nuvei, etc.
The VP R&C manages the Security, Risk & Compliance team who provide advice to the business on risk and payments compliance issues. Reporting into the COO, this role is responsible at a Group level for the implementation and maintenance of regulatory frameworks.
Scope of the role includes overseeing the following functions:● Regulatory Operations - designing customer & merchant KYB onboarding processes to both enable yet protect the business● Regulatory Compliance - monitoring, researching, and ensuring adherence to all payment regulations and AML requirements● Responsible for risk and compliance policies across the Group according to each entity in the group● Enterprise Risk Management -responsible for the development and ongoing maintenance of an enterprise-wide risk strategy that accommodates the operational, legal, market, credit, regulatory, and technology risks of the business● Information Security - ensuring ongoing compliance with GDPR, ISO27001, and PCI/DSS

Key Responsibilities

  • Management and implementation of Token payments risk and governance strategy for both the UK (FCA) and EU (BaFin) regulated businesses
  • Management and implementation of Token’s customer & merchant onboarding processes and tools
  • Implementing a comprehensive regulatory compliance function including managing the three lines of defence and ensuring mitigation plans are on track
  • Responsible for managing company enterprise risk registers - implementing and ensuring effective controls are in place
  • Developing and implementing regulatory training programmes
  • Keep up to date with regulatory changes and liaise with the FCA and BaFin as required
  • Support compliance programmes across the Token Group

Experience and Qualifications

  • Minimum 5 years experience in the risk & compliance function at a payments business
  • Experience overseeing the risk & compliance team
  • Knowledge of both UK and German payments regulation, laws, and AML requirements including PSD2, the Payments Services Act (ZAG), money laundering regulations and other associated regulations
  • Excellent communication both written and verbal
  • Exceptional interpersonal skills, demonstrating professionalism in all dealings
  • Ability to work effectively on a cross functional basis - ensuring compliance is considered within each function and compliance deliverables are obtained from other departments as necessary
  • Ability to manage assigned tasks in an assertive, efficient and timely manner
  • Proven ability to deal with confidential matters and with discretion
  • Team player
  • Excellent attention to detail

Open to allToken.io is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.

Company benefits

Flexible working week
Open to compressed hours
Open to part-time employees
Open to job sharing
Equity packages
Health insurance
Dental coverage
Life insurance
Accrued annual leave – 30 days per year plus local public holidays
Optional unpaid leave
Enhanced sick pay
Compassionate leave
Teambuilding days
Lunch and learns
Cycle to work scheme
In office yoga classes
Co-working space allowance – If its tricky to work at home (building work, etc) we can support
Work from home budget
Enhanced pension match/contribution

We asked employees of Token.io what it's like to work there, and this is what they told us.

Location flexibility
95%
Employees are very happy with their working location freedom
Hours flexibility
82%
Employees are very happy with the flexibility in the hours they work
Benefits
60%
Employees are moderately happy with the benefits their company offers
Work-life balance
74%
Employees feel that they can switch off quite easily from work
Role modelling
86%
Employees feel that flexible working is part of the culture
Autonomy
85%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
73%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
76%
Employees feel that the culture supports equity and inclusivity well
Culture
82%
Employees feel like it is a really great environment to work in
Mission
83%
Employees feel very excited about and aligned with the company mission
Salary
68%
Employees feel that their salary is good and matches the value they bring

Working at Token.io

Company employees

80+

Gender diversity (male:female)

70:30

Office locations

London, Berlin, San Francisco

Funding levels

Series C - $80M to date

Hiring Countries

Germany

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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