Receptionist - 25 hours per week

Booker Group is looking for a friendly, proactive and customer-focused individual to join our Facilities team as a Receptionist at our Head Office in Wellingborough.

As the first point of contact for colleagues, visitors and contractors, you'll play an important role in creating a positive and professional experience for everyone who visits or contacts Head Office. You'll provide an efficient reception and switchboard service, ensuring calls and enquiries are handled promptly and professionally, while supporting the team and wider business with a range of administrative tasks.

• Operating the switchboard and handling incoming calls efficiently and professionally.
• Greeting and assisting colleagues, visitors and contractors.
• Managing the reception inbox, ensuring emails are responded to or directed appropriately.
• Raising and processing purchase orders and ensuring invoices are submitted for payment in a timely manner.
• Supporting the management of personal parcel deliveries and collections.
• Managing meeting room bookings and maintaining booking records.
• Resolving enquiries and directing requests to the appropriate teams.
• Carrying out weekly fire alarm testing and supporting fire drills.
• Managing the weekly dry cleaning service.
• Reconciling and preparing banking.
• Providing general administrative support and undertaking ad hoc duties as required.

• Excellent customer service and communication skills.
• A professional and friendly telephone manner.
• Previous experience using a switchboard or handling a high volume of calls.
• Good IT skills, including Microsoft Office applications and Excel.
• Knowledge of SAP and CATs would be advantageous.
• Strong organisational skills and attention to detail.
• The ability to prioritise workload and work effectively under pressure.
• A proactive and enthusiastic approach to work.
• Previous administrative experience.
• The ability to build positive working relationships and work collaboratively as part of a team.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk