Sales Executive

Job Description

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.

Who are we?

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type – straight, curly, fine, fragile, or coily – our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence. So, you can take on whatever tangles life throws your way.

The Role

As a Sales Executive, you will be part of a dynamic team responsible for supporting the growth and success of Tangle Teezer’s business. You will be responsible for assisting the sales team in various administrative tasks, coordinating sales activities, ensuring smooth operations of the sales processes, and delivering outstanding customer service and communication to your internal team retailers. Your attention to detail, excellent communication skills, and ability to multitask will be essential in this role.

In this role you’ll get to:

• Work with major US retailers such as Target, Walmart, CVS and Walgreens
• Learn and understand the accounts you will be assigned to, keeping accurate, ongoing notes, and assisting in organizing account timelines
• Communicate with customers and respond to purchase order requests, internal data integrity requests, sales requests and other inquiries
• Coordinate new line launch information in a timely manner
• Learn to use all retailer portals for product set-up, order processing and other account admin
• Provide excellent customer service and build strong relationships
• Coordinate with other departments, such as logistics and finance, to ensure the timely delivery and payment of orders
• Liaise with EPD/NPD team and send all new product samples to Sales Team and customers based on availability
• Assist the Account Manager in preparation for major customer meetings and events
• Preparing and sending samples to customers
• Maintain and update internal databases, ensuring accurate and up-to-date customer information
• Assist in supporting the Sales team with day-to-day ad hoc tasks
• Provide some small office management assistance to the wider team such as mail or meeting co-ordination
• Provide updated sales reports for account teams
• Report on and analyze competitor pricing, promotions, and performance
• Serve as a point of contact for broader customer teams where required, to help solve customer issues and provide information to them
• Provide support to Account Managers in the planning and preparation for trade shows, including coordinating with internal cross-functional teams and external agencies

What we are looking for in you:

• Excellent communication and organizational skills, with attention to detail
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Proficiency in Excel for data analysis and validation, and reporting purposes
• Beneficial but not essential is a bachelor's degree in business, marketing, or a related field

We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply even if you don’t tick everything on the list — we’d love to hear from you!

The good Stuff:

For all your hard work and dedication, we have fantastic rewards for you –

• 🕒Flexible working hours with core hours from 10am to 4pm
• 🏢Working 2 days in the office and 3 days from home
• 💸Salary from $67,620
• 🎯Performance-related bonus of 10% based on annual salary
• 🌴27 days holiday, with the option to buy or sell holiday days
• ❤️2 volunteering days per year
• 🌍10 days working from any location of your choice
• 🎉Flexible public holidays—choose the standard public holidays or swap them for dates that are more meaningful to you
• 👶Enhanced family policies
• 🌸Supportive Period & Menopause Policies
• 💼401(k) scheme
• 🏥Dental insurance, Vision insurance, and Life Insurance.
• 💊Healthcare medical insurance
• 🥐Office perks incl. free breakfasts, snacks, and Happy Hour.
• 🎉Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!
• 🐾Pet friendly office. Bring your furry friend to work with you!

If you require a reasonable accommodation to participate in our hiring process, please let us know at any stage.

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.